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| Q1/12 | SG 12 work programme and QoS/QoE coordination in the ITU‑T | Text | Work Items |
| Q2/12 | Definitions, guides and frameworks related to QoS/QoE | Text | Work Items |
| Q3/12 | Speech transmission characteristics of communication terminals for fixed circuit-switched, mobile and packet-switched (IP) networks | Text | Work Items |
| Q4/12 | Hands-free communication and user interfaces in vehicles | Text | Work Items |
| Q5/12 | Telephonometric methodologies for handset and headset terminals | Text | Work Items |
| Q6/12 | Analysis methods using complex measurement signals including their application for speech enhancement techniques and hands-free telephony | Text | Work Items |
| Q7/12 | Methods, tools and test plans for the subjective assessment of speech, audio and audiovisual quality interactions | Text | Work Items |
| Q8/12 | E-Model extension in wideband transmission and future telecommunication and application scenarios | Text | Work Items |
| Q9/12 | Perceptual-based objective methods for voice, audio and visual quality measurements in telecommunication services | Text | Work Items |
| Q10/12 | Conferencing and telemeeting assessment | Text | Work Items |
| Q11/12 | Performance interworking and traffic management for Next Generation Networks | Text | Work Items |
| Q12/12 | Operational aspects of telecommunication network service quality | Text | Work Items |
| Q13/12 | QoE, QoS and performance requirements and assessment methods for multimedia | Text | Work Items |
| Q14/12 | Development of parametric models and tools for multimedia quality assessment | Text | Work Items |
| Q15/12 | Objective assessment of speech and sound transmission performance quality in networks | Text | Work Items |
| Q16/12 | Framework for diagnostic functions and their interaction with external objective models predicting media quality | Text | Work Items |
| Q17/12 | Performance of packet-based networks and other networking technologies | Text | Work Items |
