Untangling the Red Tape: WSIS Champions Brainstorm and Offer Solutions
The Document Project
Session 463
Access to government services is a fundamental right, but confusing forms and unclear instructions often create barriers, leading to frustration and delays for people in receiving essential services. The session will tackle these challenges head-on.
Join four 2025 WSIS Prize Champions as they share insights and innovative, user-centered solutions for overcoming the root causes of these issues, and discuss strategies for making government services more accessible and efficient.
This brainstorming session features four Champions who are highly innovative thinkers with relevant expertise, and who can provide valuable insights and solutions to various aspects of Untangling the Red Tape. (Note: opportunities for the Champions to present their 2025 WSIS Prize projects are featured in other parts of the WSIS agenda)
The synergies of their perspectives and expertise will provide fascinating and much-needed-solutions.
(The Four Champion panelists will be announced shortly)

Ms. Galway is the Founder of The Document Project. Its purpose is to make it easier for people, worldwide, to access the government services for which they are eligible by addressing problems of government processes, forms, and instructions that are unclear, missing, or incorrect.
Her extensive experience working on economic development included living in Afghanistan, Bangladesh, Fiji, Nepal, Papua New Guinea, and Sri Lanka. She worked for a wide range of organisations, and her work involved capacity building and creating multi-stakeholder partnerships.
- United Nations (UNCTAD; FAO; IFAD)
- Government, at municipal and national levels (City of Providence; US Department of Agriculture; US Department of Commerce)
- Business membership organisations, including chambers of commerce (Manufacturer's Council of Papua New Guinea; Ceylon Chamber of Commerce; local Chambers of Commerce in Bangladesh)
- Bilateral international aid organisations (DANIDA; USAID)
- Private sector (Ernst&Young; Marsh McLellan; Chemical Bank)
- Entrepreneur (CyberInstitute; The Document Project)
University Education at Brown University (BA); Johns Hopkins SAIS; New York University (MA)

Ms. Weill-Halle has over 30 years of experience working in international development, business development, and strategy, as well as fundraising.
She was Director both at the United Nations and the International Fund for Agricultural Development and is knowledgeable on development and fundraising issues. She secured significant bilateral and multilateral donor funding for international organizations and private entities from sources as diverse as the United Nations Foundation, the Bill and Melinda Gates Foundation, and the Fondation Copernic, among others.
Ms. Weill-Halle has served on numerous boards supporting the development of women, including AWID, Women in Environment and Development, the Congressional Hunger Centre, Hand in Hand Switzerland, and as the Chairperson of WOCAN. She is the co-founder of Brighter Ventures, Inc.
Ms. Weill-Halle holds a Bachelor's degree (iBA) in Political Science and History from Baldwin-Wallace University and, Master’s Degree from George Washington University, as well as an Executive MBA from Trium Programm, a partnership of the London School of Economics and Political Science, HES Business School in Paris, and New Stern Business School of the New York University.
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C4. Capacity building
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C6. Enabling environment
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C7. ICT applications: benefits in all aspects of life — E-government
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C7. ICT applications: benefits in all aspects of life — E-business
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C8. Cultural diversity and identity, linguistic diversity and local content
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Goal 3: Ensure healthy lives and promote well-being for all
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Goal 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
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Goal 5: Achieve gender equality and empower all women and girls
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Goal 8: Promote inclusive and sustainable economic growth, employment and decent work for all
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Goal 10: Reduce inequality within and among countries
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Goal 11: Make cities inclusive, safe, resilient and sustainable
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Goal 16: Promote just, peaceful and inclusive societies