Public-Private Partnerships for AI-Enabled Transformation of Public Sector Delivery in the Arab region


UNDP Egypt and the Applied Innovation Center

Session 500

Monday, 7 July 2025 13:00–13:45 (UTC+02:00) Physical (on-site) and Virtual (remote) participation Room G, Palexpo Interactive Session 1 Document

This session will explore how Artificial Intelligence (AI) can be responsibly and effectively integrated into public sector strategies through public-private partnerships (PPPs). Organized by UNDP Egypt, in coordination with Egypt’s Ministry of Communications and Information Technology (MCIT) and the Applied Innovation Center (AIC), the panel will bring together policymakers, experts, and practitioners to discuss scalable, ethical, and inclusive approaches to AI-driven public service transformation.

The panel will highlight practical applications of AI in public administration, finance, public safety, and citizen engagement, drawing on both local and international experiences. It will delve into emerging challenges such as data privacy, algorithmic bias, and the need for ethical AI use in government settings. The discussion will also underscore the importance of capacity building, transparency, and public trust in achieving sustainable digital transformation. 

 

Panellists
Dr. Abeer Shakweer
Dr. Abeer Shakweer Assistant Resident Representative, Inclusive Growth and Innovation Team Leader UNDP Egypt Moderator

Abeer Shakweer is currently the Assistant Resident Representative and the Inclusive Growth and Innovation team leader at UNDP Egypt. She is responsible for digital transformation, SMEs and entrepreneurship, youth, innovation, and governance. She holds a Ph.D., in Environmental Engineering and a M.Sc. in Computer Science both from the University of Nottingham, in the UK, and a B.Sc. in Chemical Engineering from Cairo University.

Dr. Shakweer has more than 20 years of experience in ICT, Technology Transfer, Innovation, and entrepreneurship, working with national and international organizations. She worked as the advisor to the Egyptian Minister of Communication and Information Technology; and the Founding Executive Director of the National ICT academy for Persons with Disabilities.

She previously worked as the founding Planning and Monitoring Manager and head of International Cooperation at the Science and Technology Development Fund, and the Executive Director for the center for future studies at the Egyptian Cabinet of Minister’s Information and Decision Support Center. Dr. Shakweer worked as a consultant with several reputable international organizations including the European Commission, and several UN agencies.

Dr. Shakweer received several international awards including the WSIS, Best UK universities alumni, the world innovation, technology, and services alliance award and the 100 communications and information technology officers award.


Dr. Hoda Baraka
Dr. Hoda Baraka Advisor to the Minister of Communications and Information Technology Ministry of Communications and Information Technology, Egypt

Dr. Hoda Baraka is the Advisor to The Egyptian Minister of ICT for Technology Talents Development; National AI Lead; and Acting Director of the Egyptian Center for responsible AI, in addition to her being Professor of Computer Engineering at the Faculty of Engineering, Cairo University.

She has a vast portfolio including initiating and managing a number of national skilling initiatives that lie under Digital Egypt Generations: The Digital Egypt Builders and Pioneers initiatives (DEBI, DEPI) targeting university undergraduates and graduates, and The Digital Egypt Cubs and Marvels Initiatives targeting students in schools from G4 to G11.

In addition, Dr. Baraka is leading the National Artificial Intelligence strategy at MCIT, contributing in the development and monitoring the implementation of the national AI strategy and the AI governance framework to ensure safe and ethical AI deployment. She is the founder of the Egyptian Center for Responsible AI and currently its Acting Director.

Former First Deputy Minister of ICT since 2006 till 2013. From 2002 till 2013, she was also the National Director of Egypt’s ICT Trust Fund, which is established to promote the use of ICT for Development.

Prof. Baraka has been awarded the UNESCO King Hamad Bin Isa Al Khalifa prize for the use of ICTs in Education, for her contribution in the development and enhancement of education in Egypt using ICT. She was one of WEF/UNESCO Partnership for Education Technical Advisory Group on Capacity development, and a former member of WEF Global Agenda Council for Technologies in Education.

Dr. Baraka has more than forty years of extensive experience as consultant in the field of digital transformation for public and private sectors.


Dr. Ahmed Tantawy
Dr. Ahmed Tantawy Director Applied Innovation Center, Ministry of Communications and Information Technology Remote Panellist

Dr. Ahmed N. Tantawy is a lifelong learner and educator, an engineer, an inventor, a scientist, and a former senior business executive. He enjoys conceiving, planning, structuring, and managing innovation ecosystems and effective organizations that are centered around people and purpose.
Since 2013, Dr. Tantawy has been serving as an expert advisor to multinational corporations, the World Bank, the UN and various government agencies. He is currently a senior advisor to the Egyptian Minister of Communications and IT and the Founding Director of the Applied Innovation Center, where national challenges are addressed through the application and adaptation of emerging technologies. He is also a member of the Board of Directors of various national scale initiatives in the Middle East, a member of the Board of Directors of Telecom Egypt’s Data Services company, and a Trustee of two Not-for-Profit Organizations working in the fields of Education and Sustainable Social Development of underprivileged communities. He was a member of the Board of Directors and the Executive Committee of the Egyptian National
Telecommunications Regulatory Authority, a member of the Executive Committee for the Development of the Suez Canal Region, a senior advisor to various cabinet ministers, the Executive Director of an international Nanotechnology initiative, and a principal investment advisor of a Venture Capital fund operating in the US and the Middle East.
Dr. Tantawy held several technical and executive positions at IBM Corporation. From 2008 to 2013, he was Chief Technical Officer and Senior Executive Advisor in the Growth Markets Region, where he oversaw the company’s mega-projects in Central and Eastern Europe, Central and South America, Africa, Asia, and Australasia. From 1996 to 2008, he was the CTO of IBM’s Telecom and Media Industry Solutions Unit then the entire Internet Division, directing Product Development Labs in the US, UK, Germany, Italy, Japan, Brazil, and Egypt. 


Ms. Nicole Isaac
Ms. Nicole Isaac Vice President, Global Public Policy, Government Affairs Cisco

As Vice President of Global Public Policy for Government Affairs, Nicole Isaac leads a team of experts that drive 
Cisco’s policy agenda to bolster ICT adoption around the world and to enable Cisco’s purpose to power an 
inclusive future for all.
Prior to joining Cisco, Nicole spent more than 20 years in the government, corporate, legal, and nonprofit 
sectors. In addition to senior roles at Google, Meta, and LinkedIn, her background in government is wideranging. After beginning her career as counsel in the U.S. House of Representatives, she became a foreign law 
clerk at the Constitutional Court of South Africa before joining the office of U.S. Senate Assistant Majority 
Leader Richard Durbin (D-Ill.) as floor counsel. For five years of the Obama administration, Nicole was the 
deputy director for legislative affairs to then-Vice President Joe Biden and later served as a special assistant to 
President Barack Obama in the White House’s Office of Legislative Affairs.
Passionate about empowering others, Nicole was the founder and CEO of Code the Streets, Inc.—a nonprofit 
organization designed to increase access to educational and mentoring resources for inner-city youth through 
technology. She has also been a trustee with World Learning Inc. and a board member of the Joseph R. Biden 
Foundation. She was recently appointed to serve as a commissioner to the United States Commission on the 
Preservation of America’s Heritage Abroad, which protects and preserves historic properties and monuments 
across Eastern and Central Europe.
Nicole grew up in the Bronx, New York and received her Bachelor of Arts from Brown University, Master of Arts 
from Columbia University, Juris Doctor from the University of Pennsylvania Law School, and Master of Studies 
(LLM equivalent) from the University of Oxford.


Ms. Jeanine Vos
Ms. Jeanine Vos Head of SDG Accelerator GSMA

Jeanine Vos is Head of SDG Accelerator at the GSMA, the global organisation unifying the mobile ecosystem. Jeanine’s mission is to help industry and partners fast-track digital innovations, capture Al’s transformational opportunity and drive responsible industry leadership.

She heads up a multidisciplinary team undertaking a portfolio of industry programmes that deliver a positive socio-economic impact across the world. For example, Jeanine set up the GSMA AI for Impact initiative, collaborating with a global taskforce of AI industry leaders to unlock AI business and societal value, scale impactful use cases and embed responsible design. She further oversees programmes to help companies strategically integrate sustainability into core business and to build capacity, talent and skills.

Prior to her current role, Jeanine was Executive Director, Connected Living at the GSMA, where she created a wide range of projects to build new market opportunities leveraging the Internet of Things. Jeanine launched strategic partnerships and programmes in digital health, mobile learning, smart cities and connected cars.

Before joining the GSMA, Jeanine worked in different mobile industry roles across the areas of Public Policy, Marketing and Strategy. She holds an MSc from the Delft University of Technology and an MSc from the London School of Economics.


Topics
Artificial Intelligence Capacity Building Digital Economy Digital Inclusion Digital Skills Digital Transformation Emerging Technologies Health
WSIS Action Lines
  • AL C1 logo C1. The role of governments and all stakeholders in the promotion of ICTs for development
  • AL C4 logo C4. Capacity building
  • AL C7 E–GOV logo C7. ICT applications: benefits in all aspects of life — E-government
  • AL C11 logo C11. International and regional cooperation

C1. The role of governments and all stakeholders in the promotion of ICTs for development

This session highlights the importance of multi-stakeholder collaboration—bringing together governments, the private sector, NGOs, and development partners—to leverage AI for public service transformation. It showcases how inclusive partnerships can drive innovation in public administration, aligning digital transformation with national development goals and public values such as equity, transparency, and accountability.

C4. Capacity building
One of the session’s core objectives is to explore how governments can strengthen institutional and human capacity to manage and deploy AI responsibly. By discussing best practices, skills development, and institutional readiness, the session supports national efforts to build the technical, ethical, and governance capabilities required for sustainable digital transformation.

C7. ICT applications: benefits in all aspects of life — E-government
By focusing on AI applications in public administration, finance, public safety, and citizen engagement, the session contributes to a holistic approach on E-government and how it can benefit other aspects. It explores how AI can enhance efficiency, responsiveness, and accessibility in public service delivery, ultimately improving citizens' everyday interactions with government institutions.

C11. International and regional cooperation
The session focuses on public-private partnerships (PPPs), exploring how cross-border collaboration can accelerate AI-driven innovation in public service delivery. Governments, businesses, and international organizations are increasingly working together to share best practices, align regulatory frameworks, and co-invest in scalable AI solutions

Sustainable Development Goals
  • Goal 8 logo Goal 8: Promote inclusive and sustainable economic growth, employment and decent work for all
  • Goal 9 logo Goal 9: Build resilient infrastructure, promote sustainable industrialization and foster innovation
  • Goal 16 logo Goal 16: Promote just, peaceful and inclusive societies
  • Goal 17 logo Goal 17: Revitalize the global partnership for sustainable development

SDG 8 - Promote inclusive and sustainable economic growth, employment and decent work for all:
By promoting AI-driven efficiencies in public service delivery and investing in digital skills, the session supports job creation and inclusive economic growth.
SDG 9 - Build resilient infrastructure, promote sustainable industrialization and foster innovation
It showcases how AI can modernize government systems and drive innovation in public sector infrastructure.
SDG 16 -Promote just, peaceful and inclusive societies:
The session promotes the use of AI to improve access to justice, enhance public safety, and ensure inclusive, transparent, and accountable public services—key pillars of peaceful and just societies
SDG 17 - Revitalize the global partnership for sustainable development
The session is built on public-private collaboration and international cooperation—key to scaling sustainable digital transformation.

Links

UNDP Egypt Facebook Link: https://www.facebook.com/UNDPEgypt/

UNDP Egypt Instagram Link: https://www.instagram.com/undp.egypt/?hl=en&source=omni_redirect

UNDP Egypt Linkedin Profile: https://www.linkedin.com/company/undp-egypt/

AIC Website: https://aic.gov.eg/en/home

MCIT Website: https://mcit.gov.eg/