The next decade of urban digitalisation: the paths to people-centred smart cities and the role of the mobile industry
GSMA
Session 246
The future of urban growth is in African and Asian cities, to 2050 2.2 billion of the additional 2.5 billion urban residents will be in those regions. This session will explore the trends underpinning smart city adoption in MENA, Sub-Saharan Africa, and South and Southeast Asia. With urban development and smart city investment in many cases is bifurcating - split between new city development and brownfield projects in both megacities and rapidly growing secondary and intermediary cities - the session will examine where interplay between technology trends, policy and industry in shaping smart city adoption.
Mobile network operators are central to delivering smart city solutions, particularly in LMICs where rapid digital adoption is driving faster deployments and scale. Major technological changes have shifted the bounds of what is possible for urban solutions, notably, 5G and network slicing, Low Power Wide Area (LPWA) connectivity, digital payment platforms and developments in artificial intelligence (AI). Between 2020 and 2024, smart city IoT connections increased from 173 to 271 million, and will increase another 222 million to 2030. Across the four regions reviewed this equates to a cumulative revenue opportunity of $38 billion.
The GSMA’s Mobile for Development programme will present new research and forecasts examining smart city adoption trends across the focus regions. The session will also feature contributions from the ITU’s Smart Sustainable Cities programme, Un-Habitat on their recently published International Guidelines for People-centred Smart Cities, and mobile operators from within the focus regions.
Smart city approaches create options to advance inclusive development and climate resilience. While the risk of smart city projects becoming high cost, high-tech, elite enclaves detached from wider national development challenges is present, smart city solutions – when thoughtfully applied – can be transformative. Accelerated efforts are needed to close the digital divide and ensure smart solutions are inclusive and respect data privacy. Broad inclusion also safeguards vulnerable residents and enhances the overall resilience of cities. This session aims to focus attention on accelerating adoption towards inclusive urban development.





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C2. Information and communication infrastructure
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C7. ICT applications: benefits in all aspects of life — E-environment
This session contributes to WSIS action line 2, particularly as it relates to mobile infrastructure, and action line 7 in terms of how this can be applied.
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Goal 6: Ensure access to water and sanitation for all
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Goal 7: Ensure access to affordable, reliable, sustainable and modern energy for all
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Goal 8: Promote inclusive and sustainable economic growth, employment and decent work for all
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Goal 11: Make cities inclusive, safe, resilient and sustainable
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Goal 13: Take urgent action to combat climate change and its impacts
The session focuses on smart city use cases tied to core city services including water (Goal 6), energy (Goal 7), and how these contribute to broader urban development (Goals 8 and 11) while addressing the challenge of climate change and it’s impacts (Goal 13)
https://www.gsma.com/solutions-and-impact/connectivity-for-good/mobile-for-development/
https://www.gsma.com/solutions-and-impact/connectivity-for-good/mobile-for-development/gsma_resources/digital-foundations-the-path-to-people-centred-smart-cities/
https://www.linkedin.com/showcase/gsma-mobile-for-development/posts/?feedView=all
https://unhabitat.org/sites/default/files/2025/02/international_guidelines_on_people_centred_smart_cities_10.02.25_shared.pdf