Governance and assessment of AI systems for reliable service delivery
EY (Ernst & Young LLP)
Session 177
AI tools and products are increasingly being adopted in mission-critical elements of service delivery both in the public and private sector. To manage the potential risks from this use of AI, policymakers, civil-society and business leaders are emphasising the need for reliable implementation of AI governance processes. This need is especially high for AI systems uses where failure would result in significant negative human-rights impact. Good practice for governance of critical systems in other domains (e.g. Cybersecurity, IT Safety) has established the need to pair the use of management standards and frameworks with reliable assessment procedures that verify correct implementation of the governance processes and identify potential gaps or improvements.
In this workshop we will discuss the field of AI system governance and assessments, identifying policy elements that are necessary to ensure that governance and assessment of AI can reliably deliver the desired safeguards for confident use of AI needed for high impact use cases.
We will review:
- Current policy approaches (both mandatory and voluntary) to the use of AI governance and its assessments
- Progress in establishing standards and minimum requirements for reliable verification of AI systems, including skills, training and expertise needed from assessment providers
- Special challenges that need to be considered when establishing governance and assessment frameworks for the use of AI in the Global South.
In our discussion we will engage with policy questions centered around:
- What are the minimum policy requirements for AI assessments to provide reliable information on the trustworthiness of AI systems used in high risk/impact applications?
- How can AI assessment frameworks support the adoption of AI as tool towards meeting the 2030 Sustainable Development Goals?
- How can AI governance and assessment standards help to reduce the global digital divide?
The session consists of two halves of thirty minutes each. During the first 30min, the speaker will share their insights with the participations and will take questions. In the second half the role will be reversed, and the audience will be asked to share their experiences and use cases based on which the speakers will seek to draft some initial recommendations.





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C3. Access to information and knowledge
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C4. Capacity building
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C5. Building confidence and security in use of ICTs
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C6. Enabling environment
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C10. Ethical dimensions of the Information Society
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Goal 8: Promote inclusive and sustainable economic growth, employment and decent work for all
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Goal 9: Build resilient infrastructure, promote sustainable industrialization and foster innovation