It is proposed that the Question for study should result in a report that will enable Member States, especially developing and least developed countries (LDCs), to design policies and execute strategies for promoting and implementing services and solutions which provide access to telecommunications/ICTs by persons with disabilities and with specific needs, and for people with difficulties mastering reading and writing. Furthermore, the report will help Member States and Sector Members identify commercial best practices relating to telecommunications/ICT that should apply in relation to persons with disabilities.

The report should contain the regulatory policies necessary for ensuring accessibility to telecommunications/ICT for persons with disabilities, including, but not limited to:

a) the principles to be applied by service providers and equipment manufacturers (i.e. equal access, accessibility/compatible devices);

b) a recommendation on the desirable access to telecommunications/ICT;

c) suggested schemes for the implementation of policies and strategies;

d) an economic cost evaluation and a comparison of the available technological solutions;

e) a recommendation on commercial best practices applied by service providers for overcoming the difficulties faced by persons with disabilities in accessing telecommunications/ICT.