Page 40 - Citiverse Use Case Taxonomy Overview - Use Case Identification Track
P. 40

City Administration, Services and Public Participation
                                                                                                                                                                       Horizon
                                                                                                                                                                            2
             Citizen Sentiment Mapping




      Description                                                Example                                           Impacts                                      SDG Alignment
      Virtual world technologies, including AI and               The city of Patras, Greece, is
      digital twins, can be used  to capture and                 developing an Urban Resilience                         Resource            Quality of
      analyze citizen sentiment, allowing                        Digital Twin to enhance urban                          Allocation              Life
      governments to make informed decisions                     management by integrating citizen
      based on public opinion. By using virtual                  feedback into the decision-making
      replicas of city spaces and leveraging data                process. This digital twin collects real-           Effective Policy      City Service                  Target 16.7
      from social media, surveys, and sensors,                   time data and citizen feedback data                     Making            Improvement
      authorities can visualize citizen sentiment                to map and analyze public sentiment
      across different neighborhoods. AI algorithms              across the city. This allows the city to
      can process this data to detect patterns,                  track emerging trends and prioritize                     Citizen
      trends, and emerging concerns, which can                   areas that need immediate attention.                 Engagement
      then be displayed on dynamic models of the                 By incorporating public sentiment into                                                                  Target 11.3
      city. This interactive system enables                      urban planning, Patras aims to
      policymakers to track public sentiment on a                improve citizen engagement, trust in
      variety of issues and engage citizens in the               local government, and the overall                Risk Level
      decision-making process by visualizing how                 resilience of the city.
      their feedback impacts policy.                                                                                  Public safety                Low        Medium       High

                                                                                                                      Stakeholder acceptance       Low        Medium       High
      Key Technologies
                                                                                                                      Data privacy and security    Low        Medium       High
         Digital    Metaverse        AR           VR           MR           GAI           AI          IoT
          Twin                                                                                                        Financial/operational        Low        Medium       High




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