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wtisd

ITU-T work programme

[2022-2024] : [SG3] : [Q1/3]

[Declared patent(s)]  - [Associated work]

Work item: STUDY_DRCI
Subject/title: Dispute Resolution Processes (previously "Dispute Resolution Related to Charging and Invoicing")
Status: Under study [Issued from previous study period]
Approval process: Agreement
Type of work item: Technical paper
Version: New
Equivalent number: -
Timing: 2024 (No priority specified)
Liaison: ITU-T D.170; ITU-T D.195
Supporting members: Brazil, Bahrain, Honduras, Mexico, Paraguay
Summary: Scope: Resolution 62 (Rev. Dubai 2012) invites Member States to encourage each party to include a dispute settlement clause in a negotiation or agreement related to, or arising out of, international connectivity matters. Disputes in the telecommunications sector are multi-faceted and can have adverse effects on technology development, investment and consumer interests. Therefore it is important that they be managed and resolved in a cost- and time-efficient manner. There is need to take cognizance of the continuing technical, policy, and regulatory evolution of the telecommunication sector. To this end, this work item aims to carry out studies into new and emerging areas of conflict or disputes, review existing recommendations, guidelines and supplements on dispute resolution, as well as consider updating or developing new recommendations, guidelines or supplements as appropriate. Summary: Given the dynamic and innovative aspects of the ICT sector, specific attention should to be given to dispute resolution mechanisms, which should be re-oriented to tackle new and emerging areas of conflict. The Dispute Resolution rapporteur group was established with the purpose of developing possible guidelines or Recommendations with a view to standardizing the handling of incoming and/or outgoing declarations or invoices so as to prevent disputes by encouraging the use of standard processes and forms. A number of Member States have submitted contributions that call for among other things, studies into the regulator's role and challenges that maybe faced in the settlement of disputes between Internet Service Providers and content or applications providers, taking into account and evaluating the possible future bottlenecks, sources of disputes as well as the regulatory conditions conducive for the resolution of disputes that may arise due to various structural incentives for anticompetitive behaviours. In view of the foregoing, it is recommended that SG3 gives due consideration to the proposals from Members States with a view to further standardizing the Dispute Resolution Process through the introduction of new and/or updated Recommendations and guidelines capable of addressing the current and future sources of disputes.
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First registration in the WP: 2013-08-20 16:22:36
Last update: 2023-11-16 15:48:48