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Work item:
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F.748.25 (ex F.AI-SCS)
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Subject/title:
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Requirements for speech interaction of intelligent customer services
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Status:
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Approved on 2023-09-13 [Issued from previous study period]
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Approval process:
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AAP
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Type of work item:
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Recommendation
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Version:
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New
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Equivalent number:
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-
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Timing:
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-
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Liaison:
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-
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Supporting members:
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-
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Summary:
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This Recommendation describes the scenarios, high-layer level architecture, functional requirements and performance requirements for speech interaction of intelligent customer service. Some detailed use cases and reference process of the creation of the knowledge base are described in the appendix.
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Comment:
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2023-07: title changed from "Use cases and requirements for speech interaction of intelligent customer services" to "Requirements for speech interaction of intelligent customer services"
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Reference(s):
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Historic references:
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Contact(s):
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| ITU-T A.5 justification(s): |
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First registration in the WP:
2019-11-15 16:42:20
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Last update:
2023-08-08 15:06:29
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