Page 65 - Reference framework for integrated management of an SSC - A U4SSC deliverable on city platforms

Under this user-centric vision, the deployment of interconnected physical devices that allow the
monitoring, management and processing of data has specific appliances for the tourist understood
as another user of the city. Sensorization makes it possible to measure and analyse their behaviour
and consumption patterns, and the real time occupancy of the main points of tourist interest.
From this valuable knowledge, administrations can design accurate actions aimed at improving
the management of assets with a tourism nature, influencing the flow of tourists in order to avoid
pressures over the urban space (saturation) and the residents, and adjusting tourism flows to the
capacity of public services the capacity of public services to the occupation conditions.

A technological vision understood as the resources available to serve the layer of users and devices
is insufficient to help the municipal managers involved in the design and development of the SSC
in their task of planning the necessary telecommunication services in the medium and long term.

The concept of “Municipal Corporate Network”, understood as the management of communications
assets and resources to solve municipal operational needs, allows defining infrastructures based
on utility for people and processes, in a complementary way to the technologies described above.

For example, municipal employees need advanced communication tools to improve productivity
in the workplace and on the move. The City Council itself needs to offer mechanisms for relations
with citizens through different channels, manage the IoT devices deployed or provide security and
emergency services with reliable and secure communications.

A high-level approach to the resolution of the challenges previously posed for the municipal
network can be developed around three lines of action:

1. People – Human Type Communications (HTC): Through the definition of standardized
scenarios of connectivity and services for the different groups of the municipal organization,
citizens, collaborating companies and external agents.

2. Processes – Machine Type Communications (MTC): Standardized scenarios of IoT device
connectivity and data exchange between systems.

3. Municipal Corporate Network (MCN): These are the underlying communications infrastructures
that support the connectivity of people and processes. They can be internal in municipal
buildings or in the urban environment, provided by operators or built by the City Council itself
using municipally owned resources such as ducts and optical fibre for the interconnection of
buildings.

Figure 13 describes an overall connectivity scenario built upon the relationship of users and
devices to the underlying telecommunication infrastructures and services. This approach enables
the definition, through profiles and use cases, of the connectivity and service needs of the different
municipal actors, the key aspects being the definition of telecommunication infrastructures and
the response to the specific needs of the defined profiles.

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