Page 178 - Reference framework for integrated management of an SSC - A U4SSC deliverable on city platforms

The current situation, and the impact of the COVID-19 pandemic, has been a great challenge for all
cities, especially in developing countries. The technological needs, the standardisation, and the use
of the data are the challenges they are facing. Complex challenges facing cities require managing
information from multiple areas of the city, as well as from other institutions and private entities. As
a result of the analysis of this point, the city will have a diagnosis of its strengths and weaknesses,
as well as a description of the hypothetical threats and opportunities on this path to transformation.

As for best practices, we can turn to the compendium released by Working Group I, of the survey
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results provided by the representatives of the cities to lay the groundwork for the research and
drafting of the report on Digital Solutions for Integrated City Management and use cases. Illustrated
by success stories, this document presents the experience of cities, communities and municipalities
participating in the U4SSC initiative in developing their smart city strategies, the governance of
smart projects, and the principal role of a smart city platform (or set of key components that
constitute it) in contributing to improving the lives of their citizens.

The cities also described the technical-administrative and project management organizations
that support their city’s strategy, as well as their competencies responsibilities. They defined their
commitment to standards (in the procedural and technological aspects) and the use of ICTs in the
management of U4SSC key performance indicators (KPIs).

Finally, the smart sustainable cities described their experiences in the relationship with their citizens,
the innovation ecosystem, and the networks they worked with for the design, sharing and replication
of smart and sustainable city solutions.

The selection of the use-cases has been conducted to highlight the experiences and results from
various cities across the globe, with the expectation that this will provide considerable value for
other cities.

164 Reference framework for integrated management of an SSC | June 2023