Page 148 - Reference framework for integrated management of an SSC - A U4SSC deliverable on city platforms

The Building Blocks can be combined and used in projects in any domain or sector at the European,
national or local level and have been designed based on:

• A Core Service Platform provided and maintained by the European Commission. Depending
on the Building Block, the Core Service Platform may include technical specifications, sample
software and supporting services (funding for the European Commission).
• Generic services in the form of Grants, supporting the Member States in the implementation
of projects that re-use the Building Blocks (funding for the Member States).

From this advantage position, smart cities are also able to provide adjusted digital resources that
incorporate tourists into the reality of citizens, which, from the urban scenario perspective, is in fact
a shared reality. This dynamic involves the existence of public services consumed by two completely
different individuals and, thus, touch points between them. The whole-of-government approach
must consider these sensitive intersections in order to avoid an unpleasant citizen perception
associated with over-tourism. All in all, the conception of a strategy considering tourism as an
inherent phenomenon of the city, will lead to cross-cutting actions aimed at the improvement of
the quality of life of residents, regardless of their tourist orientation. For this to take place, a four-
step approach should be adopted:

1. Implication of stakeholders.

2. Identification of key tourism processes.
3. Consideration of tourism in the decision making and action taking processes.

4. Interpretation of the tourism impacts as city impacts.

7.2 Guidance with the Principles for Digital Development

The SDG Digital Investment Framework has defined four layers – SDG Targets, use cases, workflow,
ICT Building Blocks (see Figure 46) – to help governments, cities and their partners take a whole-
of-government approach to invest in shared digital infrastructure to strengthen SDG programming
across sectors. This infrastructure has been designed under the following principles:

• Neutrality: We shall give no priority preference or exclusivity to a specific product or standard.
All outputs and working processes will be based on how well it helps us achieve our goal.

• Generic: All knowledge products will be generic and comprehensive in capturing, as much
as possible, all relevant design specifications and will not be specific to any single product in-
market.

• Open-source: All final deliverables will all be open-source and publicly accessible for re-use
and replication by anyone – they will be Digital Public Goods.

• Standard-based: All knowledge products will capture and be guided by industry-recognized
standards – or re-use those from another sector where a lack of standards exists.

134 Reference framework for integrated management of an SSC | June 2023