Page 150 - Reference framework for integrated management of an SSC - A U4SSC deliverable on city platforms

• Enabling exchanging data to deliver better value and experiences for users.
• Enabling aggregation of data for richer insights that would help develop policy and monitor
operations.

• Avoiding technology “lock-in” and allowing services to run independently where Building
Blocks could be upgraded or replaced without impacting the overall service.
• Ensuring compliance with security measures in place to meet legislative, regulatory and other
requirements.

• Facilitating central maintenance of Building Blocks to ensure reliable and highly scalable
services that will perform as expected, are accessible, and can scale to meet user demand.
• Enabling the development of services that can provide a connected, consistent, and seamless
user experience.

• Increasing agility and responsiveness by having highly interoperable and flexible Building
Blocks that are easy to adapt to changing needs, policies or legislation.

• Reducing costs and increasing speed of delivery by re-using and redirecting resources towards
improving service delivery outcomes.

• Improving the ability of departments and agencies to build and deliver new services quickly
and efficiently.

Digital platform that can be used by any government agency across sectors to build new eGov
services without the need to redesign, test and operate the underlying systems and infrastructure
themselves every time.

A WoG Digital Government Platform is a “platform of platforms” that can be used by any government
agency, department across different sectors to build new government digital services.

136 Reference framework for integrated management of an SSC | June 2023