Page 32 - Methodology for measurement of Quality of Service (QoS) Key Performance Performance
Indicators (KPIs) for Digital Financial Services
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ANNEX C
Device set-up for the Ghana pilot
C.1 GENERAL In case of the observer phone, set-up shall be made
in a way which results in minimally possible background
Figure C 1 shows the device set-up schematically. Please
note that this diagram is shown for convenience and data traffic.
overview. Explicit textual descriptions have precedence. All devices shall be set up to use network date/time
All settings and selections made during the set-up to ensure time stamp consistency. This set-up shall also
process shall be recorded and stored electronically (e.g. be verified periodically, at least once per day at the be-
in an Excel® table file) to facilitate overview and repro- ginning of measurements.
duction in case of need.
C.3 SETUP FOR MOMO ACCOUNT
C.2 BASIC DEVICE SET-UP The accounts on each MoMo test phones shall be set
up in the way deemed typical for a subscriber of the
All devices are set-up following the usual procedure for
Android. respective service.
In particular, the Google user account and associated
mail address shall be recorded to be able to identify mails C.4 SMS BACKUP & RESTORE APP
sent from this device, and facilitate emergency remote
access to this device over respective Google services. The app shall be installed and parameterized as de-
Set-up of optional services and features for the scribed in detail in clause Installation and set-up of the
MoMo test phones shall be made in a way assuming a SMS retrieval tool.
typical user (i.e. accepting default settings suggested
by the set-up process).
FIGURE C-1. Device set-up for the Ghana pilot (per team)
MoMo Test Phone MoMo Test Phone
Restricted Restricted MoMo Test Phone MoMo Test Phone
Capability (GSM Capability (GSM Full Capability Full Capability Observer
only/no mobile data) only/no mobile data) Phone
OP-1
FP-1 FP-2 SP-1 SP-2
Setup for SMS Setup for SMS Setup for SMS Setup for SMS dfs
MoMo Backup & MoMo Backup & MoMo Backup & MoMo Backup & observer
account Restore account Restore account Restore account Restore app
T-F-01 app T-F-02 app T-F-01 app T-F-02 app
30 • Methodology for measurement of Quality of Service (QoS) Key Performance Indicators (KPIs) for Digital Financial Services