ITU-T Recommendations

Supplement 2 to Recommendation ITU-T D.170 is intended to present guidelines for the process and proposition of dispute forms for international settlements. It may help to simplify and assist telecommunication carriers in proper and fast resolution of any kind of financial dispute. The exact nature of the dispute resolution should be agreed upon the bilateral arrangements between the carriers concerned.This supplement describes the whole process, details possible reasons and sources of financial disputes and advises how to investigate and handle them. This supplement is intended to provide carriers with information regarding possible procedures and example forms for use in the dispute resolution process. These processes may help save time and human labour, as well as improve bilateral business relations between partners.