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Work item:
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E.805 (ex E.RQUAL)
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Subject/title:
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Strategies to Establish Quality Regulatory Frameworks
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Status:
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Approved on 2019-12-05
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Approval process:
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TAP
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Type of work item:
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Recommendation
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Version:
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New
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Equivalent number:
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-
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Timing:
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-
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Liaison:
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-
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Supporting members:
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Brazil, Burkina Faso, Cameroon, Rwanda, AT&T, Ghana, Opticom GmbH, Benin, Niger
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Summary:
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This Recommendation addresses the necessity to provide references for regulators on quality measurement frameworks suitable to assess, compare and give transparency on subscription voice, video and/or IP-based communication service quality achieved by operators, service quality as perceived by end-users and user's satisfaction for differing operators, thus creating a useful international reference to be considered by governments aiming to establish national or regional quality regulatory frameworks.
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Comment:
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-
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Reference(s):
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Historic references:
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Contact(s):
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| ITU-T A.5 justification(s): |
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First registration in the WP:
2017-02-03 10:19:48
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Last update:
2020-04-15 09:03:24
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