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ITU Asia Pacific Centre of Excellence Training Workshop on: |
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"Improving Rural Development
through Telecentres: Key Success Factors"
The International Telecommunication Union (ITU)
jointly with Universiti Utara Malaysia (UUM) organised the training workshop
on "Improving Rural Development through Telecentres: Key Success Factors" from
26 - 28 April 2010 in Penang, Malaysia.
The training workshop aimed to provide an avenue
for participating countries in sharing their experiences in implementing
community telecentre for rural development and to identify policies that can
promote sustainability of the centre.
This workshop was developed as a part of the Rural ICT Development Programme within the framework of
the ITU Centre of Excellence for the Asia Pacific Region and will take place at
The Gurney Resort Hotel & Residences, Penang, Malaysia.
It was addressed to Policy Makers, Regulators, Corporate Executives and Managers, i.e. middle-level managers, administrators and officials
dealing with Rural ICT Development.
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AGENDA |
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MONDAY, 26 APRIL 2010 |
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08:00 - 09:00 |
REGISTRATION |
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09:00 - 09:30 |
OPENING CEREMONY
- Welcome Remarks
Mr. Ashish Narayan, ITU
- Opening Remarks
Hj Mohamad Akbar Hj Mahbat, Ministry of Information
Communications and Culture, Malaysia
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09:30 - 10:00 |
SESSION 1: Theme
Presentation
Improving Rural Development through Telecentres: International
Experiences, lessons and challenges
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10:00 - 10:30 |
Tea/Coffee Break
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10:30 - 12:00 |
SESSION 2:
Government Policy and Telecentres
Government policies play a major role in establishment, success and development of Telecentres. These policies include those related to rural
development, ICT, USO, Broadband and the regulations inter-alia This session aims to discuss those elements that have strong linkage with the success
of the initiative.
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12:00 - 13:30 |
Lunch Break
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13:30 - 15:00 |
SESSION 3:
Telecentres Program Design Framework
This session introduces a framework for designing Telecentres programs and deals with ownership models, information provision and broad design factors.
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15:00 - 15:30 |
Tea/Coffee Break
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15:30 - 16:30 |
SESSION 4:
From Pilot to national Initiative: Case Study I
The choice of technology is an important and critical factor in service delivery. The session details the technological options for the equipment
that is required to build Telecentres based on real world experiences.
Presentation
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Mr. Uzer Tajuddin, MCMC, Malaysia
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16:30 - 17:00 |
Briefing on Case Study and Group Information
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20:00 - 22:30 |
Welcome Dinner - Sponsored by Packet 1, Malaysia
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TUESDAY, 27 APRIL 2010 |
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09:00 - 10:30 |
SESSION 5:
Technologies for Rural ICT Telecentres
This session outlines some of the considerations taken into account when scaling up from pilot implementations to a national programme.
Presentation
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Dr. Roger Harris
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10:30 - 11:00 |
Tea/Coffee Break
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11:00 - 12:30 |
SESSION 6:
Structuring Public Private Partnerships for Telecentres Projects
Worldwide, the deployment of Telecentres has leveraged on PPP initiatives involving various stakeholders including Governments, Donors, NGOs,
Academia and Entrepreneurs. This session details the various elements with a focus on how PPPs are structured in this context? What are the roles of
the various stakeholders? What are the key success factors for PPS?
Presentation
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Dr. Roger Harris
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12:30 - 13:30 |
Lunch Break
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13:30 - 15:00 |
SESSION 7: From
Pilot to National Initiative: Case Study II
This session outlines some of the considerations taken into account when scaling up from pilot implementations to a national programme.
Presentation
,
Mr. Mukesh Hajela, CEO, NICT, India
Presentation
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Mr. Noel Mendoza, Senior Officer, NCC
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15:00 - 15:30 |
Tea/Coffee Break
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15:30 - 16:30 |
SESSION 8: Group
Work
Presentation
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Dr. Roger Harris
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FRIDAY, 28 APRIL 2010 |
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09:00 - 10:30 |
SESSION 9:
Operating and Maintaining Telecentres
All Telecentres require staffing, maintenance and marketing. This session discusses these functional aspects drawing on the
lessons learnt from various Telecentres projects.
Presentation
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Mrs. Faudziah, MICC, Malaysia
Presentation
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Mr. John Tarawe, e-Bario
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10:30 - 11:00 |
Tea/Coffee Break
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10:30 - 12:30 |
SESSION 10:
Sustainability of Telecentres
One of the key concerns of Telecentres projects is their long terms sustainability. This is closely linked with the issue of formulating business
plans and examining financing sources (internal or external) wherever necessary. The aim of this session is to detail these aspects based on
best practices.
Presentation
,
Dr. Roger Harris
Presentation
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Prof. Dr. Zulkhairi Md Dahalin, UUM, Malaysia
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12:30 - 13:30 |
Lunch Break
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13:30 - 15:00 |
SESSION 11:
Evaluating Telecentres
The aim of this session is to detail the evaluation framework for Telecentres projects and discuss the way forward.
Presentation
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Dr. Roger Harris
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15:00 - 15:30 |
Tea/Coffee Break
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15:30 - 16:30 |
SESSION 12: Group
Work
Presentation
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Dr. Roger Harris
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At a Glance
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Dates:
26 - 28 April 2010
Registration Deadline:
31 March 2010
Location:
The Gurney Resort Hotel & Residences,
Penang, Malaysia
Node: Universiti Utara Malaysia (UUM)
Contact:
For detailed information, please contact
Mr. Ashish Narayan
Email: Ashish.Narayan@itu.int
Ms. Noorhazeira Noor Izahar
Email: itu@uum.edu.my
Target Audience:
- Policy makers
- Regulators
- Corporate Executives and Managers
- Administrators and officials dealing with Rural ICT Development
Speakers:
- Dr. Roger W. Harris, Independent Consultant, Roger Harris Associates, Hong Kong China
- Mr. Basheerhamad Shadrach, Executive Director Telecentre.org, India
- Mr. John Tarawe, e-Bario Project Manager
- Ms. Cheryl Ortega, Program Manager of
the Philippines Community eCenter Program
- Mr. Mukesh Hajela, CEO Network for Information Computer Technology (NICT), India
- Speakers from Malaysia [TBD]
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Documentation |
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Organizers |
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Jointly organised by:
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