Whole-of-Society Approaches to Countering Digital Scams
United Nations Development Programme
Session 384
Wednesday, 8 July 2026
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11:00–11:45 (UTC+02:00)
Physical (on-site) and Virtual (remote) participation
Room E, Palexpo
Interactive Session
Scams are a global challenge that cost up to one trillion dollars per year. In addition to the financial costs, scams cause a wider set of harms and erode digital trust. AI and other emerging technologies are powering scam tactics, while also being harnessed to improve scam detection and defense. Effectively countering scams requires a whole-of-society approach that brings together governments, civil society, the private sector, academia and others in coordination action across the full scam lifecycle. This session will explore major trends in scams landscape, elements of whole of society approaches, and priorities for cross-sector collaboration.
Panellists
Mr. Robert Opp
Chief Digital Officer and Director of the Digital, AI and Innovation Hub
United Nations Development Programme
Mr. Andrei Skorobogatov
Director of Policy
Global Anti-Scam Alliance
Mr. Tom Carpenter
Senior Vice President Global Policy & Industry Engagement Services
Mastercard
Dr. Hoda Baraka
Advisor to the Minister of Communications and Information Technology for Technology Talent Development
Ministry of Communications and Information Technology, Egypt
Ms. Yu Ping Chan
Head of Partnerships and Engagement, Digital, AI and Innovation Hub
United Nations Development Programme
Topics
Artificial Intelligence
Capacity Building
Cybersecurity
Digital Economy
Digital Inclusion
Digital Skills
Global Digital Compact (GDC)
WSIS Action Lines
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C1. The role of governments and all stakeholders in the promotion of ICTs for development
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C4. Capacity building
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C5. Building confidence and security in use of ICTs
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C6. Enabling environment
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C7. ICT applications: benefits in all aspects of life — E-government
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C7. ICT applications: benefits in all aspects of life — E-business
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C7. ICT applications: benefits in all aspects of life — E-employment
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C10. Ethical dimensions of the Information Society
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C11. International and regional cooperation
Sustainable Development Goals
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Goal 8: Promote inclusive and sustainable economic growth, employment and decent work for all
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Goal 9: Build resilient infrastructure, promote sustainable industrialization and foster innovation
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Goal 10: Reduce inequality within and among countries
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Goal 17: Revitalize the global partnership for sustainable development
GDC Objectives
- Objective 1: Close all digital divides and accelerate progress across the Sustainable Development Goals
- Objective 2: Expand inclusion in and benefits from the digital economy for all
- Objective 3: Foster an inclusive, open, safe and secure digital space that respects, protects and promotes human rights