Operationalizing Digital Resilience


GNKS Consult; Marconi Society Resilience Institute

Session 235

Thursday, 9 July 2026 15:00–15:45 (UTC+02:00) Physical (on-site) and Virtual (remote) participation Room Alpha, Palexpo Interactive Session
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Physical (on-site) and Virtual (remote) participation


Implementing WSIS+20 and the Global Digital Compact Across Critical Infrastructure

The WSIS+20 Review reaffirmed the World Summit on the Information Society as a unique multistakeholder framework for advancing an inclusive, secure, and development-oriented digital future. At the same time, the Global Digital Compact highlights the need for resilient, trustworthy, and sustainable digital infrastructure as a foundation for digital cooperation and the achievement of the Sustainable Development Goals. As governments, businesses, and societies become increasingly dependent on digital services, ensuring the resilience of the Internet and its supporting infrastructure has become a strategic imperative.

This session explores how Internet resilience can help translate WSIS+20 commitments into practical implementation. Recent disruptions, from cloud outages and power failures to supply-chain vulnerabilities and cyber incidents, have demonstrated that digital resilience is not solely a technical issue. The reliability of digital services depends on a complex ecosystem of networks, domain name systems, routing infrastructure, cloud services, energy systems, and governance arrangements. Understanding and managing these interdependencies is essential to maintaining trust, continuity, and inclusion in the digital age.

Building on the work of the Marconi Society Internet Resilience Institute, the session will present practical approaches developed through multistakeholder collaboration. These include the Life of a Packet dependency-mapping initiative, which visualizes the often-hidden relationships between technical, physical, and institutional components of the Internet, and the Business Resilience Guide, which translates resilience practices used by large infrastructure operators into practical guidance for governments, SMEs, and other organizations. These projects demonstrate how resilience can move from abstract principles to actionable measures that improve preparedness and reduce systemic risk.

Looking beyond 2025, the session will examine how Internet resilience can support the implementation of WSIS Action Lines, the Global Digital Compact, and emerging discussions on AI governance and digital public infrastructure. Particular attention will be given to cross-sector cooperation, learning from incidents, stress-testing critical systems, and strengthening trust in digital services. Through an interactive discussion involving policymakers, technical experts, industry leaders, civil society, and youth representatives, participants will identify practical actions that can be taken to embed resilience into digital development strategies.

As the first WSIS Forum following the WSIS+20 Review, this session aims to contribute to a shared vision in which digital transformation is not only innovative and inclusive, but also resilient, reliable, and sustainable. By fostering greater understanding of dependencies, risks, and opportunities for collaboration, it will help advance a future where the benefits of the Internet remain available to all, even in the face of disruption.

Topics
Artificial Intelligence Capacity Building Cybersecurity Digital Economy Digital Transformation Emerging Technologies Global Digital Compact (GDC) Infrastructure Machine Learning
WSIS Action Lines
  • AL C1 logo C1. The role of governments and all stakeholders in the promotion of ICTs for development
  • AL C2 logo C2. Information and communication infrastructure
  • AL C5 logo C5. Building confidence and security in use of ICTs
  • AL C7 E–GOV logo C7. ICT applications: benefits in all aspects of life — E-government
  • AL C7 E–BUS logo C7. ICT applications: benefits in all aspects of life — E-business
  • AL C7 E–LEA logo C7. ICT applications: benefits in all aspects of life — E-learning
  • AL C7 E–HEA logo C7. ICT applications: benefits in all aspects of life — E-health
  • AL C7 E–EMP logo C7. ICT applications: benefits in all aspects of life — E-employment
  • AL C7 E–ENV logo C7. ICT applications: benefits in all aspects of life — E-environment
  • AL C7 E–AGR logo C7. ICT applications: benefits in all aspects of life — E-agriculture
  • AL C7 E–SCI logo C7. ICT applications: benefits in all aspects of life — E-science

The WSIS+20 outcome marks a transition from reaffirmation to implementation. During the Open Consultation, stakeholders emphasized the need to avoid duplication, strengthen coordination across processes (WSIS, IGF, GDC), and ensure Action Lines translate into measurable outcomes.

The Global Digital Compact reinforces this direction by calling for:

  • Secure, resilient, and trustworthy digital infrastructure
  • Stronger digital cooperation
  • Sustainable digital transformation aligned with the SDGs

Digital public infrastructure, AI deployment, e-government, and digital economies all depend on stable and resilient Internet infrastructure. However, recent cross-sector disruptions demonstrate that vulnerabilities often arise from hidden dependencies across power systems, cloud services, routing infrastructure, supply chains, and governance frameworks.

This session supports ITU’s implementation mandate by focusing on resilience as a cross-cutting enabler of all Action Lines as a practical operational layer strengthening existing commitments. It also: 

  • Complements AI for Good by focusing not on AI policy, but on the resilience of the infrastructure on which AI systems depend.
  • Bridges WSIS and GDC implementation, offering practical mechanisms.
  • Strengthens coherence across UN agencies, particularly where energy, finance, and digital systems intersect.

The Marconi Society Internet Resilience Institute is developing practice-based tools and cross-sector methodologies through multistakeholder collaboration . Its neutral convening role aligns with the WSIS multistakeholder model and supports structured implementation dialogue.

Objectives of the session

  1. Translate WSIS Action Line commitments into operational resilience practices.
  2. Demonstrate cross-sector tools for identifying and mitigating hidden infrastructure dependencies.
  3. Propose voluntary implementation mechanisms aligned with GDC objectives on resilience and trust.
  4. Advance measurable approaches to resilience within national digital strategies.
Sustainable Development Goals
  • Goal 3 logo Goal 3: Ensure healthy lives and promote well-being for all
  • Goal 4 logo Goal 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
  • Goal 7 logo Goal 7: Ensure access to affordable, reliable, sustainable and modern energy for all
  • Goal 8 logo Goal 8: Promote inclusive and sustainable economic growth, employment and decent work for all
  • Goal 9 logo Goal 9: Build resilient infrastructure, promote sustainable industrialization and foster innovation
  • Goal 11 logo Goal 11: Make cities inclusive, safe, resilient and sustainable
  • Goal 16 logo Goal 16: Promote just, peaceful and inclusive societies
  • Goal 17 logo Goal 17: Revitalize the global partnership for sustainable development

This session primarily contributes to SDG 9 (Industry, Innovation and Infrastructure) by advancing the resilience, reliability, and sustainability of the Internet and digital infrastructure upon which societies increasingly depend. It also supports SDGs 8, 16, and 17 by strengthening the foundations for economic growth, trustworthy digital public services, and multistakeholder cooperation. Through its focus on cross-sector dependencies involving communications, energy, finance, and digital public infrastructure, the session further contributes to SDGs 3, 4, 7, and 11. By promoting resilient and inclusive digital ecosystems, the session helps ensure that the benefits of digital transformation, AI, and the Global Digital Compact can be realized in support of sustainable development worldwide.

GDC Objectives
  • Objective 1: Close all digital divides and accelerate progress across the Sustainable Development Goals
  • Objective 2: Expand inclusion in and benefits from the digital economy for all
  • Objective 3: Foster an inclusive, open, safe and secure digital space that respects, protects and promotes human rights
  • Objective 4: Advance responsible, equitable and interoperable data governance approaches
  • Objective 5: Enhance international governance of artificial intelligence for the benefit of humanity
Links

Marconi Society Resilience Institute home page: The Institute's home page, describing its mission to advance Internet resilience through practical, cross-sector collaboration among technical, industry, and policy experts.

International Internet Resilience Awareness Week: Demonstrates the Institute's ongoing efforts to raise awareness, promote practical understanding of systemic risk, and encourage collaboration around Internet resilience.

as well as the official links to GDC, WSIS and SDGs.