Scaling trust: from Digital Proof-of-Life to a UN Digital Identity ecosystem


United Nations Joint Staff Pension Fund, United Nations International Computing Centre, United Nations Development Programme, Inter-American Development Bank

Session 528

Tuesday, 7 July 2026 14:00–14:45 (UTC+02:00) Physical (on-site) and Virtual (remote) participation Room A, ITU Tower Building Interactive Session 1 Document
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Physical (on-site) and Virtual (remote) participation


This WSIS High-Level Forum side event will showcase how the United Nations Joint Staff Pension Fund (UNJSPF), in partnership with UNICC, UNDP and IADB, has successfully designed and scaled a secure, inclusive and standards-based digital identity solution.
At the center is the Digital Certificate of Entitlement (DCE), a mobile biometric, blockchain and AI-based solution that modernizes the annual proof-of-life process for pension beneficiaries. The DCE has scaled to reach over 60% of beneficiaries worldwide, demonstrating how user-centric design and effective outreach can enable rapid adoption across diverse geographies. Its expansion has been further strengthened through collaboration with UNDP, highlighting the importance of partnerships in accelerating digital transformation and bridging digital divides.
The initiative also marks a major milestone in governance and trust: the DCE is the first solution in the UN system to obtain ISO certification for the responsible use of AI, reflecting strong commitments to ethical innovation, data protection and accountability.
Building on this success, the DCE has contributed to broader UN Digital ID developments, serving as a scalable prototype and informing system-wide approaches under the UN System's Digital ID Programme.
The session is directly relevant to WSIS priorities, demonstrating practical implementation of Action Line C1 (role of public governance), C2 (ICT infrastructure), C5 (building confidence and security), and C7 (ICT applications: e-government). It will provide concrete lessons on scaling digital public infrastructure, advancing responsible AI, and fostering inter-agency collaboration toward an inclusive, secure and interoperable UN digital identity ecosystem.

 

**speakers list being finalized**

Panellists
Mr. Dino Dell'Accio
Mr. Dino Dell'Accio Deputy Chief Executive United Nations Joint Staff Pension Fund

In October 2025, Mr. Dino Cataldo Dell’Accio of Italy (Western European and others States) was appointed to the position of Deputy Chief Executive of Pension Administration of the United Nations Joint Staff Pension Fund (D-2), following his service as Chief Information Officer (D-1) since January 2017.

Before joining the UNJSPF, Mr. Dell’Accio served as Chief of Information and Communications Technology (ICT) Audit in the Office of Internal Oversight Services, and Information Security Officer in the ICT Service Division of the United Nations Secretariat. Previously, he served as Internal Auditor/ICT Auditor in UNICEF.

Prior to his assignments with the United Nations System, Mr. Dell’Accio worked as Internal Auditor and Business Process Analyst in the Institute for Loans and Deposits of the Italian Ministry of Economy and Finance.

Mr. Dell’Accio holds several qualifications and professional certifications in ICT Management and Security, Auditing and Accounting. He holds Master’s degrees in Internal Auditing and ICT and Telecommunications Laws.


Ms. Luciana Barbosa
Ms. Luciana Barbosa Executive of Pension Plans Inter-American Development Bank Remote Panellist

Luciana Barbosa is the Executive of Inter-American Development Bank Pension Plans since 2024. In this role, she oversees the administration of the Pension Plans, including asset management, benefit payments, financial planning, and the day-to-day operations of the Plans. Ms. Barbosa served as IDB Chief of Accounting from 2016 to 2023. Before joining the IDB, she was an Assurance Partner at EY Brazil for five years. She also spent 15 years at Deloitte, serving as an auditor for major corporations across Brazil, the United States, and Denmark. Ms. Barbosa holds a Master’s degree in International Business and Policy from Georgetown University and a Bachelor’s degree in Accounting from the Pontifical Catholic University of Minas Gerais in Brazil.


Mr. Massimiliano Merelli
Mr. Massimiliano Merelli Programme Director, UN Systems Digital ID Programme United Nations International Computing Centre

Max Merelli is Programme Director for the UN Digital ID at the United Nations International Computing Centre (UNICC), where he leads the development and deployment of secure, interoperable digital identity solutions across the UN system. With a background in enterprise systems and digital transformation, Max previously served as Team Lead and Head of SAP/ERP Services at the World Food Programme (WFP). He conceived the UN Digital ID concept that won the Reimagine the UN Together Challenge and has since driven its design, governance, and multi-agency piloting.

Max’s work focuses on pragmatic, privacy-preserving architectures that combine mobile-first user experiences with strong authentication, biometrics where appropriate, and distributed verification methods to reduce onboarding friction, streamline personnel services (including pensions and entitlements), and enable trusted cross-agency workflows. He engages diverse stakeholders -UN agencies, technology partners, donors, and field teams - to align technical standards, operational requirements, and policy safeguards so digital identity delivers measurable operational efficiency and better service for UN personnel.

Known for blending strategic vision with hands-on delivery, Max advocates incremental pilots, rigorous risk management, and inclusive design to ensure digital identity initiatives are scalable, secure, and ethically governed.


Ms. Emily Chakavarika
Ms. Emily Chakavarika Senior HR Business Advisor United Nations Development Programme Remote Panellist

Emily Chakavarika is a Senior Human Resources Business Partner with over 25 years of progressive experience in the United Nations Development Programme (UNDP), having served in country offices, regional centers, and currently at Headquarters. Throughout her career, she has provided strategic leadership and expert advisory services on complex human resources matters across diverse operational and crisis contexts.

Emily brings extensive hands-on expertise in strategic HR policy implementation, workforce planning, organizational change, talent management, benefits and entitlements, and workforce optimization. She has successfully guided senior leadership through complex organizational transformations, ensuring that people strategies are aligned with business priorities while upholding institutional policies, governance standards, and the principles of the UN Common System.

A trusted advisor to UNDP Regional Bureaux, Country Offices, and corporate leadership, Emily is recognized for her ability to navigate high-profile and sensitive personnel matters, develop practical and policy-compliant solutions, and build consensus across diverse stakeholders.

Emily is a Chartered Fellow of the Chartered Institute of Personnel and Development (FCIPD), the highest professional designation awarded by the Institute, and holds a Master of Business Administration degree.


Topics
Artificial Intelligence Blockchain Cybersecurity Digital Inclusion Digital Transformation Emerging Technologies Ethics Global Digital Compact (GDC) WSIS+20 Review
WSIS Action Lines
  • AL C1 logo C1. The role of governments and all stakeholders in the promotion of ICTs for development
  • AL C2 logo C2. Information and communication infrastructure
  • AL C5 logo C5. Building confidence and security in use of ICTs
  • AL C6 logo C6. Enabling environment
  • AL C7 E–GOV logo C7. ICT applications: benefits in all aspects of life — E-government
  • AL C10 logo C10. Ethical dimensions of the Information Society
  • AL C11 logo C11. International and regional cooperation

The session demonstrates concrete, operational implementation of multiple WSIS Action Lines through the UNJSPF Digital Certificate of Entitlement (DCE) and its evolution toward a UN-wide Digital Identity ecosystem:

C1 – Role of public governance and stakeholders:
The initiative showcases how a UN entity, in partnership with UNICC, UNDP, and IADB, delivers a secure digital public service, improving governance, efficiency, and accountability in pension administration. 

C2 – ICT infrastructure:
The solution leverages secure mobile platforms, blockchain infrastructure, biometrics, and AI to provide globally accessible identity verification services, including offline capabilities and field kiosks.

C5 – Building confidence and security:
The DCE strengthens trust through privacy-by-design architecture, biometric verification, blockchain auditability, and internationally recognized ISO certifications for cybersecurity and AI governance. 

C6 – Enabling environment:
By providing a secure, inclusive, and user-friendly digital platform, the initiative contributes to a favorable digital environment for adoption of ICT-enabled services.

C7 – ICT applications (E‑government):
The DCE is a practical e-government application that digitizes the proof‑of‑life process, improving service delivery for tens of thousands of beneficiaries worldwide.

C10 – Ethical dimensions of the Information Society:
The solution embeds strong ethical safeguards, including responsible AI use, data protection, and transparency, reflected in ISO AI certification and governance frameworks.

C11 – International and regional cooperation:
The initiative is a model of inter-agency collaboration (UNJSPF, UNICC, UNDP, IADB), demonstrating how partnerships accelerate digital transformation and interoperability across institutions.

Sustainable Development Goals
  • Goal 9 logo Goal 9: Build resilient infrastructure, promote sustainable industrialization and foster innovation
  • Goal 10 logo Goal 10: Reduce inequality within and among countries
  • Goal 16 logo Goal 16: Promote just, peaceful and inclusive societies
  • Goal 17 logo Goal 17: Revitalize the global partnership for sustainable development

SDG 9 – Industry, Innovation and Infrastructure
The session showcases a cutting-edge digital public infrastructure (blockchain, biometrics, AI) that modernizes pension administration and supports scalable, interoperable digital identity systems across the UN. It demonstrates innovation in public service delivery and digital transformation at global scale.
 
SDG 10 – Reduced Inequalities
The DCE promotes inclusive access to services, enabling beneficiaries worldwide—including those in remote or underserved areas—to securely verify their identity and receive entitlements. Features such as offline access and UNDP-based kiosks help bridge digital divides.
 
SDG 16 – Peace, Justice and Strong Institutions
The initiative strengthens transparent, accountable, and effective institutions through secure identity verification and fraud prevention. It enhances trust in public systems by embedding data protection, auditability, and responsible AI governance (including ISO-certified practices). 
 
SDG 17 – Partnerships for the Goals
The solution is built through multi-stakeholder collaboration between UNJSPF, UNICC, UNDP, IADB, and the broader UN Digital ID Programme. It highlights the importance of partnerships in scaling digital transformation and interoperability across institutions.

GDC Objectives
  • Objective 1: Close all digital divides and accelerate progress across the Sustainable Development Goals
  • Objective 3: Foster an inclusive, open, safe and secure digital space that respects, protects and promotes human rights
  • Objective 4: Advance responsible, equitable and interoperable data governance approaches
  • Objective 5: Enhance international governance of artificial intelligence for the benefit of humanity