Digital Inclusion as a Driver of Community Development
ITU’s Telecommunication Development Bureau, Rhizomatica and Association for Progressive Communications
Session 355
How ITU-D and Partners are Transforming Lives in Rural, Remote and Indigenous Communities
Over the past seven years, the International Telecommunication Union (ITU) Telecommunication Development Bureau (ITU-D), together with regional and international partners, has been supporting digital inclusion in rural, remote and Indigenous communities through initiatives aimed at strengthening the skills and capacities needed to deploy, manage and sustain community-based ICT networks and services.
Through a year-long blended training programme, combining online learning and in-person bootcamps, participants from communities across the Americas — and more recently Africa through an adapted and localised model — have strengthened local capacities in connectivity, digital inclusion, community communications, renewable energy solutions and network sustainability.
Developed by the Digital Inclusion Service within ITU-D in partnership with Rhizomatica, REDES AC, Association for Progressive Communications (APC), Internet Society, AFRALTI and other local and regional partners, this initiative has demonstrated the value of community-centred and locally adapted approaches to digital inclusion and meaningful connectivity. These approaches help address barriers such as geographic isolation, limited telecommunications infrastructure, affordability constraints and restricted access to relevant digital services and opportunities.
As a result of its implementation, the programme has strengthened local technical, organisational and leadership capacities; supported the development of community-led ICT initiatives; fostered knowledge exchange and partnerships; and expanded access to relevant digital services and connectivity solutions. The programme also contributes to ITU-D priorities under the Baku Action Plan and relevant WTDC resolutions, including Resolution 11 on capacity development, and Resolution 46 on assisting Indigenous Peoples through information and communication technologies.
Beyond technical skills development, the programme has contributed to stronger local ownership of digital initiatives, increased collaboration among communities and institutions, and expanded opportunities for locally relevant content, services and innovation. These efforts have supported more sustainable and community-centred approaches to digital inclusion, strengthened community resilience, and enabled greater participation in the digital society and economy.
This session will highlight lessons learned, good practices and community experiences emerging from these training programmes and bootcamps, including concrete examples from the Americas and Africa. It will explore how collaborative approaches to capacity building, meaningful connectivity and community-centred digital inclusion can support the adaptation, replication and scaling of similar initiatives in other regions, contributing to global efforts to ensure that no one is left behind in the digital age.
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C2. Information and communication infrastructure
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C4. Capacity building
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C6. Enabling environment
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C8. Cultural diversity and identity, linguistic diversity and local content
This session is primarily aligned with WSIS Action Line C4 (Capacity Building), as it focuses on strengthening the technical, organisational and leadership capacities needed to deploy, manage and sustain community-based ICT initiatives through a blended learning model combining online training and in-person bootcamps.
It also contributes to C2 (Information and Communication Infrastructure) by supporting the development and sustainability of community-centred ICT infrastructure solutions in rural, remote and Indigenous communities, and to C3 (Access to Information and Knowledge) by expanding opportunities for meaningful access to digital resources, services and learning.
Finally, the session relates to C8 (Cultural Diversity, Identity, Linguistic Diversity and Local Content) through its support for locally driven approaches that strengthen community participation, locally relevant services and content, and the inclusion of Indigenous and rural communities in the digital society.
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Goal 1: End poverty in all its forms everywhere
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Goal 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
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Goal 5: Achieve gender equality and empower all women and girls
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Goal 9: Build resilient infrastructure, promote sustainable industrialization and foster innovation
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Goal 10: Reduce inequality within and among countries
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Goal 17: Revitalize the global partnership for sustainable development
This session contributes to several Sustainable Development Goals through its focus on community-centred digital inclusion, capacity development and meaningful connectivity in rural, remote and Indigenous communities.
- SDG 1 (No Poverty): By strengthening local capacities and expanding access to digital opportunities, the programme supports conditions that can contribute to improved livelihoods and economic participation in underserved communities.
- SDG 4 (Quality Education): The initiative is centred on a year-long blended learning programme that combines online training and in-person bootcamps to strengthen technical, organisational and leadership capacities.
- SDG 5 (Gender Equality): The programme promotes the participation and leadership of women in digital inclusion and connectivity initiatives, while seeking to increase access to training opportunities for women from rural, remote and Indigenous communities.
- SDG 9 (Industry, Innovation and Infrastructure): The programme strengthens capacities to deploy, manage and sustain community-based ICT infrastructure in areas that are often underserved by conventional telecommunications models.
- SDG 10 (Reduced Inequalities): By focusing on rural, remote and Indigenous communities, the initiative directly addresses digital inequalities and barriers to meaningful participation in the digital society.
- SDG 17 (Partnerships for the Goals): The programme is implemented through collaboration among ITU-D, local communities, civil society organisations, technical institutions and regional and international partners, demonstrating the importance of multi-stakeholder partnerships in advancing digital inclusion.
- Objective 1: Close all digital divides and accelerate progress across the Sustainable Development Goals
- Objective 2: Expand inclusion in and benefits from the digital economy for all
- Objective 3: Foster an inclusive, open, safe and secure digital space that respects, protects and promotes human rights
https://www.itu.int/itu-d/sites/digital-inclusion-indigenous-peoples/
https://www.itu.int/itu-d/sites/digital-impact-unlocked/empowering-indigenous-people-in-the-philippines-through-digital-literacy-training-programme/
https://www.apc.org/es/node/41046
https://youtu.be/wfUH2yz-4IQ?si=QVaWVxtGrKW_qPSO