Data & Indicator Lab: Multistakeholder Dialogue on WSIS Action Lines, Indicators, and Accountability
European University Institute
Session 265
Background
Following the WSIS+20 outcome, significant efforts are underway to develop Action Line roadmaps, align them with the Sustainable Development Goals and the Global Digital Compact, review indicators and implement a biennial reporting cycle. These efforts, coordinated through the UN system and its WSIS Action Line facilitators, have the potential to shape how progress and accountability are understood in the next phase of WSIS implementation. They also represent a concrete opening for the global multistakeholder community to contribute to how monitoring is designed, what gets measured, and how implementation is assessed across the full scope of WSIS commitments.
Choices about indicators, baselines, and reporting scope are not merely technical. Existing measurement efforts risk privileging what is easily quantifiable over what is meaningful, and reflecting the geography of available data rather than the diversity of governance realities. Human rights online, multistakeholder governance, responsible AI, and the misuse of digital technologies remain areas where data is limited, methodologically contested, or structurally absent, thereby impacting accountability. Poorly chosen indicators can also narrow ambition, distort priorities, or generate a misleading picture of progress. At the same time, civil society organisations, research institutions, and technical bodies have developed a substantial body of data, tools, and monitoring approaches that are not yet systematically reflected in formal WSIS reporting, and which represent a significant resource for strengthening the evidence base.
Objectives
This session creates space for a conversation about what we want to measure, and what data, indicators, and approaches are necessary to monitor progress on the WSIS Action Lines. It brings together policymakers, civil society, members of the UN system, and representatives from the broader multistakeholder community to consider:
· What outcomes the WSIS Action Lines are actually trying to achieve, and whether current indicators reflect those outcomes;
· Where existing data and monitoring approaches are robust, and where they are insufficient, absent, or structurally biased;
· Where measurement of certain commitments is inherently limited or contested;
· How the multistakeholder community can contribute to better data and monitoring infrastructure.
The aim is to feed grounded, multistakeholder insights into ongoing WSIS and Global Digital Compact implementation processes, helping to ensure that monitoring efforts remain credible, inclusive, and aligned with a human rights-centred digital future.
Format
The session opens with a short framing of the WSIS+20 implementation landscape, followed by a briefing from the ITU's Partnership on Measuring ICT for Development on its ongoing review of WSIS targets and indicators. The floor is then opened for interventions from both invited contributors and any interested participants. The session will be structured as a facilitated, participatory discussion, where participants are encouraged to draw on their own experiences with data, monitoring, and implementation.
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C1. The role of governments and all stakeholders in the promotion of ICTs for development
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C2. Information and communication infrastructure
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C3. Access to information and knowledge
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C4. Capacity building
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C6. Enabling environment
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C11. International and regional cooperation
The session is anchored in C6 (Enabling Environment), specifically the regulatory, accountability, and monitoring dimensions of WSIS implementation. It connects to C1 through its focus on multistakeholder participation in the indicator review process; to C2 and C4 through the discussion of where connectivity and capacity-building indicators are robust and where they fall short; to C3 through questions about how access to information and knowledge is measured; and to C11 through its contribution to the joint WSIS–GDC roadmap process coordinated by UNGIS.
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Goal 5: Achieve gender equality and empower all women and girls
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Goal 9: Build resilient infrastructure, promote sustainable industrialization and foster innovation
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Goal 10: Reduce inequality within and among countries
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Goal 16: Promote just, peaceful and inclusive societies
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Goal 17: Revitalize the global partnership for sustainable development
Credible monitoring infrastructure is a prerequisite for SDG accountability in the digital domain. The session supports SDG 17.16, which tracks multistakeholder frameworks for development effectiveness monitoring, by examining how digital governance monitoring can be made more inclusive and evidence-based. The focus on structural data asymmetries, which tend to reflect the availability of data in high-income countries rather than the breadth of governance realities globally, connects directly to SDG 10 on reducing inequality. The discussion on governance quality and rights-sensitive indicators also links to SDG 16 on accountable institutions and access to justice.
- Objective 1: Close all digital divides and accelerate progress across the Sustainable Development Goals
- Objective 3: Foster an inclusive, open, safe and secure digital space that respects, protects and promotes human rights
- Objective 4: Advance responsible, equitable and interoperable data governance approaches
Internet Accountability Compass: https://globalgovernanceprogramme.eui.eu/gifi/internet-accountability-compass/Championing
Internet Accountability and Digital Resilience: https://cadmus.eui.eu/entities/publication/46f93875-d1df-4d1c-b698-39514f03c691
WSIS+20 Outcome Document (A/RES/80/173): https://undocs.org/A/RES/80/173
Joint WSIS–GDC Implementation Roadmap (UNGIS): https://www.itu.int/net4/wsis/ungis/Articles/View/3267
Partnership on Measuring ICT for Development (ITU): https://www.itu.int/en/ITU-D/Statistics/Pages/intlcoop/partnership/default.aspx
UNCTAD CSTD WSIS implementation page: https://unctad.org/topic/commission-on-science-and-technology-for-development/wsis-20-year-review