Building Digital Trust: The Role of International Standards in Inclusive Digital Transformation


The British Standards Institution

Session 246

Friday, 10 July 2026 10:00–10:45 (UTC+02:00) Physical (on-site) and Virtual (remote) participation Room L, Palexpo Interactive Session
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Physical (on-site) and Virtual (remote) participation


Digital technologies are creating new opportunities for economic growth, service delivery and participation in the global economy. At the same time, they introduce increasing complexity and risk, particularly in relation to cybersecurity, data governance, interoperability and institutional capability. To ensure digital transformation is implemented in a coherent, scalable and sustainable manner, international standards provide established frameworks and internationally recognised good practice to support the process. 

This session marks the official launch of the Enabling Digital Transformation Through International Standards guidance document, developed by the British Standards Institution (BSI) in partnership with the UK Foreign, Commonwealth & Development Office (FCDO). Directly advancing WSIS Action Lines C4, C5, and C11, the session will focus on tangible implementation, drawing from frontline insights from Brazil, Indonesia, Kenya, Nigeria, South Africa and Vietnam.

Panellists
Ms. Nahyun Kim
Ms. Nahyun Kim International Project Manager British Standards Institution Moderator

Nahyun Kim is an international trade specialist with expertise in sustainable supply chain management. With over ten years of experience advising global stakeholders—including managing complex transition portfolios aligned with UNIDO and World Bank initiatives—she specialises in translating sustainable development frameworks into actionable, bottom-line strategies for global value chains. 

Nahyun currently manages an international projects portfolio at the British Standards Institution (BSI) and is a postgraduate candidate at the University of Cambridge Institute for Sustainability Leadership (CISL).


Mr. Idongesit Udoh
Mr. Idongesit Udoh Senior Digital Development Specialist UK Foreign, Commonwealth and Development Office in Nigeria

Idongesit (ID) is a Senior Digital Development Specialist and Development/Digital Economist. He serves as an Adviser for the UK Government's Global Digital Access Programme (DAP) and the Nigeria Country Lead, which facilitates inclusive digital transformation with partner countries across Latin America, Southeast Asia, and Africa. In this capacity, ID offers expert policy advisory on inclusive digital development and digital transformation, including frontier technologies such as artificial intelligence (AI) and the Internet of Things (IoT), providing critical policy and programme leadership. He effectively oversees digital programme delivery with diverse global partners, including the International Telecommunications Union (ITU), the Dynamic Spectrum Alliance (DSA), British Standard Institutions (BSI) and numerous others.

In Nigeria, ID spearheaded efforts with the nation's apex digital regulator to develop the Nigeria National Broadband Plan 2020-2025 and collaborated with the Office of Nigeria’s National Security Adviser to formulate Nigeria’s National Cybersecurity Policy and Strategy 2021-2026, both of which were launched by President Buhari. He has coordinated digital skilling initiatives in Nigeria, training over 1.5 million individuals, and has worked with more than 25 state governments to advance inclusive digital transformation and digital economy growth. Led efforts with KPMG and ONSA to develop and launch a cybersecurity toolkit for SMEs in Nigeria, and very recently, working with partners, developed and launched carbontrac.ai. The first AI-based digital carbon footprint tracker in sub-Saharan Africa.

His career commenced as a Software and Applications Engineer, including a tenure at Huawei Technologies, where he led the development of various proprietary technology solutions. An alumnus of the Cambridge Judge Business School, University of Cambridge, ID is also a licensed Engineer by the Council for the Regulation of Engineering in Nigeria (COREN) and a certified member of the Nigerian Society of Engineers.


Ms. Jennifer Bisset
Ms. Jennifer Bisset Principal Consultant British Standards Institution, UK

Jennifer Bisset is a Principal Consultant at BSI, the UK’s National Standards Body, with over 20 years of experience in international development. As part of the International Projects team, she works with global partners to deliver impactful economic, development, and sustainability outcomes, with a particular focus on strengthening institutional capacity—including quality infrastructure and trade facilitation—and promoting private sector development in developing and emerging economies.

Jennifer serves as Project Director on a range of large and complex programmes, providing leadership in project design and strategic oversight to ensure successful delivery and client satisfaction. A recent example includes managing BSI’s on-going partnership with the UK’s FCDO Digital Access Programme, to support developing and emerging economies advance their digital transformation through the use of international standards.


Ms. Penny Thairu
Ms. Penny Thairu Central Bank of Kenya Remote Panellist

Penny Thairu is a banking and risk management professional with over 22 years of experience in commercial banking and central banking. She currently manages Operational Risk at the Central Bank of Kenya, where she focuses on risk governance, operational resilience, regulatory compliance, and business continuity. Her background includes payments operations, AML/CFT oversight, compliance supervision, and control enhancement across financial institutions.  She is also professionally trained in enterprise risk management, AML compliance, information security management systems, and management development. In addition to her technical expertise, she brings strong leadership, communication, and stakeholder engagement skills, making her a well-rounded financial services leader


Mr. Abubakar Mahmud
Mr. Abubakar Mahmud Nigeria Data Protection Commission Remote Panellist

Abubakar Mahmud is an Information Technology professional specializing in cybersecurity, data protection, and Artificial Intelligence (AI) governance. He currently serves as an IT & Cybersecurity Officer at the Nigeria Data Protection Commission (NDPC), where he manages data system security, ensures regulatory compliance, and protects digital archives.

He frequently represents the Honorable National Commissioner and CEO of the NDPC, acting as a panellist and technical presenter on AI Governance. Mr. Mahmud holds multiple certifications from the British Standards Institution (BSI) covering AI Concepts, AI System Impact Assessments, and AI Management Systems Requirements. His foundational experience includes technical capacity building at the National Centre for Artificial Intelligence and Robotics (NCAIR) and hands-on roles at the National Information Technology Development Agency (NITDA) and Huawei Technologies.


Topics
Artificial Intelligence Capacity Building Cybersecurity Digital Divide Digital Economy Digital Inclusion Emerging Technologies WSIS+20 Review
WSIS Action Lines
  • AL C4 logo C4. Capacity building
  • AL C5 logo C5. Building confidence and security in use of ICTs
  • AL C11 logo C11. International and regional cooperation

This session moves beyond high-level aspirations, providing practical application to achieve the WSIS+20 agenda through the BSI-FCDO Standards-led Digitalisation Toolkit:

  • C4. Capacity Building: We address the technical skills divide by equipping local regulators with international standards. Having trained over 250 delegates, the project empowers officials—including our speakers from Kenya and Nigeria—to manage complex digital ecosystems and close regulatory capacity gaps.
  • C5. Building Confidence and Security: Trust is the prerequisite for digital adoption. The session demonstrates how implementing foundational standards (e.g., ISO/IEC 27001 for information security) shifts from reactive vulnerability to system resilience.
  • C11. International and Regional Cooperation: Uncoordinated digitalisation risks erecting new technical trade barriers. International standards are the mechanism for cross-border interoperability. The FCDO-BSI partnership itself exemplifies delivering multilateral impact, empowering emerging economies to actively shape global digital governance.
Sustainable Development Goals
  • Goal 9 logo Goal 9: Build resilient infrastructure, promote sustainable industrialization and foster innovation
  • Goal 10 logo Goal 10: Reduce inequality within and among countries
  • Goal 17 logo Goal 17: Revitalize the global partnership for sustainable development

This session provides a practical application to achieve key UN Sustainable Development Goals through the BSI-FCDO Standards-led Digitalisation Toolkit:

  • SDG 9. Industry, Innovation and Infrastructure: We highlight how international standards serve as the foundational policy instrument for resilient digital economies. By standardising interoperability and data governance, emerging markets can safely scale innovative technologies like AI and secure cross-border digital trade without fragmenting their ecosystems.
  • SDG 10. Reduced Inequalities: A primary objective of the Toolkit is bridging the widening global digital and "AI divide". By equipping developing economies with necessary governance frameworks and institutional capacity, the project ensures that marginalised communities and MSMEs can equitably and safely participate in the global digital economy.
  • SDG 17. Partnerships for the Goals: The session exemplifies SDG 17 in action. The session demonstrates how adopting consensus-based standards fosters essential multi-stakeholder partnerships between governments, the private sector, and civil society to achieve shared digital objectives.
GDC Objectives
  • Objective 1: Close all digital divides and accelerate progress across the Sustainable Development Goals
  • Objective 2: Expand inclusion in and benefits from the digital economy for all
  • Objective 3: Foster an inclusive, open, safe and secure digital space that respects, protects and promotes human rights
  • Objective 4: Advance responsible, equitable and interoperable data governance approaches
  • Objective 5: Enhance international governance of artificial intelligence for the benefit of humanity
Links

https://digital-toolkit.bsigroup.com/