WSIS+20 follow-up - from Milestones to Momentum: what comes next?
Internet Society United Kingdom Chapter; Internet Society Swiss Chapter; Internet Society Serbian Chapter; Internet Society German Chapter
Session 233
This session will offer a measured, action‑oriented forum for reviewing progress since WSIS+20 and for aligning next steps across the UN digital cooperation architecture. Panelists will reflect on the outcomes of the April CSTD meeting and the WSIS+20 outcome document, with particular attention to their implications for the Global Digital Compact and the agreed implementation roadmap. The conversation will consider how intergovernmental decisions can be translated into coherent, coordinated action at global, regional and national levels, and will highlight practical approaches to monitoring progress and ensuring accountability.
The discussion will address the IGF’s strengthened permanent mandate and evolving ecosystem, including recognition of National and Regional IGFs, and will bring together Member States, the IGF community, civil society, the technical community and the private sector to clarify priorities, identify partnerships and outline pragmatic next steps for WSIS+20 implementation.
Participants can expect a constructive exchange to align institutional roles, strengthen coordination, and agree practical recommendations to translate WSIS+20 commitments into coordinated follow‑up across the WSIS process, the IGF ecosystem and UN digital cooperation.
AGENDA
- Introduction (5 minutes)
- Main Part
- Reflection on what’s been achieved / where we are now - continuation of WSIS; importance of seeing the WSIS and GDC as two sides of the coin. (10 min)
- Projection forward: how are these going to work together? How will the players be in lockstep when they go forward? (20 min)
- Institutional challenge
- Policy challenge
- Conclusions - what are the 3 to 5 goals we can move forward with? (5 minutes)
Desiree Miloshevic Evans is an Internet governance and public policy expert with more than 25 years of international experience advancing multistakeholder cooperation, digital policy, and Internet governance. Active in the Internet community since 1993 and a participant in the World Summit on the Information Society (WSIS) process since its inception, she is passionate about using technology to empower people and connect diverse communities. Throughout her career, she has brought together governments, regulators, the technical community, the private sector, civil society, academia, and intergovernmental organisations to foster collaboration, facilitate multistakeholder dialogue, and build consensus on Internet governance and technical coordination, particularly in South Eastern Europe. She has held leadership and advisory roles across the Internet Governance Forum (IGF), the Internet Society, ICANN, and the RIPE community, and currently co-chairs the RIPE Cooperation Working Group.
Paul Gaskell previously served in the UK Foreign & Commonwealth Office, where he specialised in EU policy, and international security and data issues. This included postings in Vietnam and Kuwait.
Subsequently, in the UK Department for Digital, Culture, Media and Sport, he led data adequacy discussions with the European Commission during EU exit negotiations and later worked on tackling online harms and the Online Safety Act.
In the Department for Science, Innovation & Technology, he is now leading UK policy on global internet governance, digital technical standards and digital trade. He has been UK Head of Delegation previously to bodies such as the UN International Telecommunication Union, the Internet Governance Forum, and ICANN.
Matthew’s career spans working globally for multinationals, Internet organizations and civil society in information technology and Internet policy. He has worked for, among others, AT&T, Cisco Systems, Teledesic, the Internet Society, CDT and ICANN, where he was a Board member from 2017 to 2023. He is a Director of the Internet Society UK.
Markus Kummer is an Internet governance and policy expert. Currently, he is Board Member of DiploFoundation and Senior Advisor to the Geneva Internet Platform (GIP). He is also Chairman Emeritus of the IGFSA Executive Committee. Previously, he was a member of the Board of Directors of the Internet Corporation for Assigned Names and Number (ICANN) and the Internet Society’s Senior Vice President. He also worked for the United Nations, where he headed the Secretariat supporting the Internet Governance Forum (IGF). Markus served as a career diplomat in several functions in the Swiss Foreign Ministry between 1979 and 2004.
He is based in Geneva, Switzerland.
Valeria Betancourt leads APC's global governance engagement and has led APC's policy work since 2010. She is a longtime activist in the fields of human rights and the internet, digital technologies for development, digital inclusion and internet governance in the context of the global South. In 2013 and 2015, Valeria was awarded a LACNIC Outstanding Achievement Award and a FRIDA Programme Recognition for contributing to the development of internet policies. Her background is in sociology and political science. She has served as member of the Internet Governance Forum Multistakeholder Advisory Group. She holds a Master's degree in cultural studies and communication. She lives in Spain.
Dr Jimson Olufuye has more than 30 years of experience in the national, regional,
and global digital ecosystem. He is the Chair/Principal Consultant at
Kontemporary® Konsulting Ltd. Founder/1st Chair of the concerned private
sector-led and over 40-nation strong Africa ICT Alliance – AfICTA. He is currently
the Chair of the Advisory Council of AfICTA. He distinguished himself as one of
the five (5) business representatives in the CSTD Working Groups on
Improvements to the IGF (2011-2012), and on Enhanced Cooperation on public
policy matters pertaining to the Internet (2013-2014, 2016-2018). He was also a
leading voice as a member of the UNSG's IGF MAG (2012-2013) and 2025. He
served in the IGF Expert Group Meeting, 2026. He also served as a Board
member of the Informal Multi-Stakeholder Sounding Board (IMSB) of the UN GA
on WSIS+20 Review.
He was a member of the Netmundial Steering Committee 2014/24 and the leader of
AfICTA delegation to the UN Summit of the Future 2024 contributing critical African
private sector perspectives to the Global Digital Compact. He also facilitated the
Nigerian side event and the Multistakeholder delegation (the 1st African multistakeholder
delegation) to the UN GA WSIS+20 High-Level Meeting, 15-17 December 2025.
Charles Noir leads CIRA’s international and domestic policy and advocacy. He is also responsible for Net Good, a collection of programs focused on closing digital divides and addressing Canada’s most pressing internet challenges. Before joining CIRA, Charles spent more than 15 years with the Government of Canada, where he worked on internet, telecommunications, and technology policy and led international negotiations. He holds a PhD in Management (Information Systems) from the University of Cambridge, an MSc from the London School of Economics and a BA in Communication from Simon Fraser University.
Areas of expertise:
Policy, government affairs, internet governance
Dr. Chin is a specialist in AI and data governance, with extensive experience in digital and AI policy, ethics, and regulation at national and international levels. She is Project Lead at the United Nations University Macau, and Associate Professor at Beijing Normal University. Dr. Chin serves on ISO/IEC JTC 1/SC 42, CEN/CLC/JTC 21, BSI/ART/1, the ODET’s AI Governance for Humanity Lab’s Working Group on AI governance interoperability etc. Her recent research projects cover AI safety, AI in education, Interoperability of AI governance, and data governance. She has co-edited the textbook, Ethics and Social Governance of Artificial Intelligence(2026); led UNU Macau’s policy report Interoperability in AI Safety Governance: Ethics, Regulations, and Standards (2025); co-author of the Narratives of Digital Ethics(2024).
Dr. Olivier M.J. Crépin‑Leblond is a long‑standing Internet governance leader and Chair of the UK Chapter of the Internet Society, with a career spanning technical, policy and capacity‑building roles since the early days of global connectivity. A founder of Global Information Highway Ltd and an early contributor to Internet deployment in developing countries, he has held senior positions within ICANN’s At‑Large community, including four terms as ALAC Chair and later Chair of EURALO. Since 2018 he has served as Co‑Chair of the At‑Large Consolidated Policy Working Group, a central body coordinating end‑user input into ICANN policy, and he is also active in the Dynamic Coalition on Core Internet Values, promoting the foundational principles that underpin the open Internet. A regular participant in the Internet Governance Forum since 2010, a founder board member of EuroDIG, and a contributor to World Economic Forum initiatives, he combines technical credentials (IET Member, IEEE Senior Member, long‑time NSRC affiliate) with deep multistakeholder policy experience.
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C1. The role of governments and all stakeholders in the promotion of ICTs for development
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C2. Information and communication infrastructure
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C3. Access to information and knowledge
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C4. Capacity building
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C5. Building confidence and security in use of ICTs
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C6. Enabling environment
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C7. ICT applications: benefits in all aspects of life — E-government
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C7. ICT applications: benefits in all aspects of life — E-business
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C7. ICT applications: benefits in all aspects of life — E-learning
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C7. ICT applications: benefits in all aspects of life — E-health
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C7. ICT applications: benefits in all aspects of life — E-employment
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C7. ICT applications: benefits in all aspects of life — E-environment
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C7. ICT applications: benefits in all aspects of life — E-agriculture
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C7. ICT applications: benefits in all aspects of life — E-science
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C8. Cultural diversity and identity, linguistic diversity and local content
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C9. Media
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C10. Ethical dimensions of the Information Society
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C11. International and regional cooperation
WSIS+20 reaffirms, updates, and operationalises the original WSIS Action Lines (C1–C11).
The Action Lines remain the core implementation framework of WSIS, and the WSIS+20 Outcome Document assigns them new mandates, renewed coordination roles, and a strengthened link to the SDGs and the future UN digital cooperation architecture.
C1 – The role of governments and all stakeholders
WSIS+20 reinforces multistakeholder governance and tasks facilitators with improving participation, especially from LDCs and SIDS.
C2 – Information and communication infrastructure
WSIS+20 elevates universal, affordable connectivity as a priority and links C2 to financing mechanisms and infrastructure resilience.
C3 – Access to information and knowledge
WSIS+20 strengthens commitments to open access, multilingualism, and equitable digital public goods.
C4 – Capacity building
WSIS+20 expands mandates for digital skills, including AI literacy, cybersecurity skills, and capacity‑building for policymakers.
C5 – Building confidence and security in ICTs
WSIS+20 emphasises trust, safety, and secure digital environments, aligning C5 with global cybersecurity capacity frameworks.
C6 – Enabling environment
WSIS+20 explicitly tasks Action Line facilitators with supporting enabling policy and regulatory environments, including competition, affordability, and interoperability.
C7 – ICT applications (e‑government, e‑business, e‑learning, e‑health, e‑employment, e‑environment, e‑agriculture, e‑science)
WSIS+20 links C7 to SDG acceleration and digital public infrastructure, emphasising cross‑sector digital transformation.
C8 – Cultural diversity and identity
WSIS+20 reinforces commitments to cultural preservation, local content, and linguistic diversity in digital spaces.
C9 – Media
WSIS+20 reaffirms media freedom, pluralism, and journalist safety as essential to the information society.
C10 – Ethical dimensions of the information society
WSIS+20 strengthens ethical considerations around AI, data governance, and human rights in digital contexts.
C11 – International and regional cooperation
WSIS+20 expands cooperation mandates, linking C11 to the Global Digital Compact, IGF strengthening, and UN system‑wide coordination.
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Goal 1: End poverty in all its forms everywhere
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Goal 2: End hunger, achieve food security and improved nutrition and promote sustainable agriculture
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Goal 3: Ensure healthy lives and promote well-being for all
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Goal 4: Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
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Goal 5: Achieve gender equality and empower all women and girls
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Goal 6: Ensure access to water and sanitation for all
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Goal 7: Ensure access to affordable, reliable, sustainable and modern energy for all
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Goal 8: Promote inclusive and sustainable economic growth, employment and decent work for all
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Goal 9: Build resilient infrastructure, promote sustainable industrialization and foster innovation
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Goal 10: Reduce inequality within and among countries
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Goal 11: Make cities inclusive, safe, resilient and sustainable
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Goal 12: Ensure sustainable consumption and production patterns
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Goal 13: Take urgent action to combat climate change and its impacts
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Goal 14: Conserve and sustainably use the oceans, seas and marine resources
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Goal 15: Sustainably manage forests, combat desertification, halt and reverse land degradation, halt biodiversity loss
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Goal 16: Promote just, peaceful and inclusive societies
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Goal 17: Revitalize the global partnership for sustainable development
WSIS+20 positions the WSIS framework as a delivery mechanism for the Sustainable Development Goals (SDGs). It reaffirms that the WSIS Action Lines directly support SDG implementation, strengthens the WSIS–SDG mapping, and introduces new mandates, indicators, and coordination mechanisms to ensure that digital transformation accelerates progress across the 2030 Agenda.
C1 – The role of governments and all stakeholders Supports SDG 16 and SDG 17. Reinforced by WSIS+20 paragraphs 7, 10, 12, and 53. Focus: multistakeholder governance, inclusive participation, enabling environments.
C2 – Information and communication infrastructure Supports SDG 9, SDG 1, SDG 4, and SDG 17. Reinforced by WSIS+20 paragraphs 22 to 27 and paragraph 67. Focus: universal connectivity, affordability, resilient infrastructure, financing for digital development.
C3 – Access to information and knowledge Supports SDG 4, SDG 9, and SDG 16. Reinforced by WSIS+20 paragraphs 28 to 31. Focus: open access, digital public goods, multilingualism, equitable access to knowledge.
C4 – Capacity building Supports SDG 4, SDG 8, and SDG 9. Reinforced by WSIS+20 paragraphs 32 to 36. Focus: digital skills, AI literacy, capacity building for policymakers and institutions.
C5 – Building confidence and security in ICTs Supports SDG 16. Reinforced by WSIS+20 paragraphs 37 to 41. Focus: cybersecurity, trust, safety, secure digital environments.
C6 – Enabling environment Supports SDG 8, SDG 9, and SDG 17. Reinforced by WSIS+20 paragraphs 42 to 45 and paragraph 53. Focus: policy and regulatory frameworks, competition, interoperability, investment conditions.
C7 – ICT applications (e-government, e-business, e-learning, e-health, e-employment, e-environment, e-agriculture, e-science) Supports SDG 2, SDG 3, SDG 4, SDG 8, SDG 11, and SDG 13. Reinforced by WSIS+20 paragraphs 46 to 52. Focus: digital transformation across sectors, digital public infrastructure, public service delivery.
C8 – Cultural diversity and identity Supports SDG 4, SDG 10, and SDG 11. Reinforced by WSIS+20 paragraphs 54 to 56. Focus: local content, cultural preservation, linguistic diversity.
C9 – Media Supports SDG 16. Reinforced by WSIS+20 paragraphs 57 to 59. Focus: media freedom, pluralism, journalist safety, access to reliable information.
C10 – Ethical dimensions of the information society Supports SDG 16 and SDG 17. Reinforced by WSIS+20 paragraphs 60 to 63. Focus: ethics of AI, data governance, human rights in digital contexts.
C11 – International and regional cooperation Supports SDG 17. Reinforced by WSIS+20 paragraphs 64 to 70. Focus: global cooperation, financing, UN system coordination, partnerships.
- Objective 1: Close all digital divides and accelerate progress across the Sustainable Development Goals
- Objective 2: Expand inclusion in and benefits from the digital economy for all
- Objective 3: Foster an inclusive, open, safe and secure digital space that respects, protects and promotes human rights
- Objective 4: Advance responsible, equitable and interoperable data governance approaches
- Objective 5: Enhance international governance of artificial intelligence for the benefit of humanity
https://www.itu.int/en/itu-wsis/Documents/WSIS20/WSIS+20Report.pdf
https://publicadministration.desa.un.org/wsis20/Follow-up-and-review
https://dig.watch/updates/un-member-states-adopt-wsis20-outcome-document