From Ideas to Action: the integration of the Sao Paulo Multistakeholder Guidelines within the broader digital governance processes


CGI.br - Brazilian Internet Steering Committee. OFCOM - Swiss Federal Office of Communications. FOC – Freedom Online Coalition. GPD – Global Partners Digital.

Session 173

Monday, 6 July 2026 16:00–16:45 (UTC+02:00) Physical (on-site) and Virtual (remote) participation Room E, ITU Varembé Building Interactive Session
Register »

Physical (on-site) and Virtual (remote) participation


The WSIS+20 review process reaffirmed the central role of multistakeholder approaches in advancing a people-centred and development-oriented Information Society. The São Paulo Multistakeholder Guidelines (SPMGs), developed through a global and inclusive process, which are recognized in para 94 of the WSIS+20 Outcome Document, provide a shared reference framework to assess whether both multistakeholder and multilateral processes meet minimum standards of openness, transparency and inclusiveness. The SPMGs offer a practical tool to move from declaratory support for multistakeholderism to concrete operational practices.

A session held in the 29th CSTD Meeting already discussed opportunities for existing multistakeholder platforms to strengthen their own practices through application of the SPMGs; how multistakeholder approaches can be operationalized within multilateral settings; and what mechanisms are required to support sustained application of the SPMGs across global digital governance processes.

As a follow-up session, the objective is to dive into concrete next steps regarding the improvement of multilateral and multistakeholder spaces in light of the SPMGs. What voluntary commitments can support continuous improvement of multistakeholder processes, with attention to inclusive and South-led perspectives? Which practical entry points do exist for applying the SPMGs within UN-related processes? Which mechanism will take care of the SPMGs, including their future evolution and the monitoring of their application?

The session will be held as a moderated panel discussion with interventions from representatives of diverse stakeholder groups. Time will be allocated for interaction with participants.

Panellists
Mr. Jorge Cancio
Mr. Jorge Cancio Co-Director of International Relations Federal Office of Communications (OFCOM), Switzerland Moderator

Mr. Jorge Cancio is Co-Director of International Relations at the Federal Office of Communications (OFCOM), Switzerland. As such he has leadership, strategic, managerial and coordination duties over OFCOM’s International Relations team, and represents Switzerland in a number of international fora, and processes related to Internet Governance, digital policy and cooperation, data governance and artificial intelligence.

In this regard, Mr. Cancio notably participates in UN, WSIS and GDC follow-up processes, the UN Commission on Science and Technology for Development (CSTD), UN IGF, Council of Europe, European Union fora, the Geneva Internet Platform, the Swiss IGF, or the Governmental Advisory Committee (GAC) to the Internet Corporation for Assigned Names and Numbers (ICANN).

Prior joining OFCOM in 2015, Mr. Cancio held different senior policy advisor positions within the Spanish Administration, in the fields of Copyright, Internet Law and Policy, including Internet intermediary liability, Open Data, Internet Governance, and Telecommunications. He holds a law degree from the Universidad Autónoma de Madrid as well as an LL.M. from the Benjamin N. Cardozo Law School, New York. Mr. Cancio is fluent in Spanish, English and German, and has a working knowledge of French.


Ms. Isabelle Lois
Ms. Isabelle Lois Senior Policy Advisor Federal Office of Communications (OFCOM), Switzerland

Ms. Isabelle Lois works as a Senior Policy Advisor on internet governance, artificial intelligence and digital policy at the Swiss Federal Office of Communications (OFCOM) since 2022. As a legal expert in public international law, she works in policy development at the international level and represents Switzerland in various international fora.

One of her main focuses is AI governance, she is serving as vice-chair of the OECD Working Group on Artificial Intelligence and part of the Steering committee of the Global Partnership on AI (GPAI). She was also actively involved on the swiss delegation negotiating the first convention on AI at the council of Europe with a focus on Human Rights, Democracy and the Rule of Law. 

The second core focus is internet governance particularly within the WSIS (World Summit on Information Society) architecture. She is a vice-chair of the UN Commission on Science and Technology for development and actively involved in related process. 

On the national level, she is also actively involved in the implementation of Switzerland’s National Action Plan for the safety of media professionals, which was published in May 2023. 

She holds a Master degree (LL.M.) in Public International law, University of Leiden and a Bachelor degree (LL.B) in Swiss Law from the University of Geneva. She is fluent in French, Spanish, Swedish, German and English. 


Ms. Lea Kaspar
Ms. Lea Kaspar Executive Director Global Partners Digital

Lea Kaspar is Executive Director of Global Partners Digital, where she leads the organisation’s work to advance rights-respecting and inclusive approaches to digital governance. She has more than a decade of experience supporting international digital policy processes and multistakeholder cooperation, including establishing and leading the Secretariat of the Freedom Online Coalition, a partnership of more than 40 governments committed to advancing internet freedom.

Lea has served on the UN Internet Governance Forum Multistakeholder Advisory Group, the UN CSTD Working Group on Enhanced Cooperation, and the UK Multistakeholder Internet Governance Group. She holds an MSc in Global Governance and Ethics from University College London.


Ms. Gitanjali Sah
Ms. Gitanjali Sah Head of the WSIS and Stakeholder Engagement Division International Telecommunication Union, Switzerland

Gitanjali Sah is the Head of the WSIS and Stakeholder Engagement Division at the International Telecommunication Union (ITU). With more than 20 years of experience in digital policy and development, driving innovative, evidence‑based approaches to harness technology for inclusive, resilient, and sustainable progress across the UN system—including roles at ITU, UNESCO, and UNDP—she has played a central role in advancing digital cooperation, WSIS implementation, and inter‑agency coordination. She is an experienced leader in multistakeholder engagement, strengthening inclusive collaboration among governments, the private sector, civil society, academia, the technical community, and international organizations to build people‑centered, development‑oriented information and knowledge societies. She holds an M.Phil. in Development Studies from the University of Cambridge and a Master’s in Political Science from Jawaharlal Nehru University (JNU), India. She is widely recognized as a leader in shaping global digital development agendas.


Ms. Jennifer Chung
Ms. Jennifer Chung Vice-President, Policy DotAsia Organisation, Hong Kong

Jennifer Chung is the Vice President, Policy for DotAsia Organisation. She is the current Chair of the United Nations Internet Governance Forum Multistakeholder Advisory Group, from which she was also a member in previous years (2025, and from 2018-2020) which advises the UN Secretary General on the annual global UN IGF agenda. She was a member of the UN IGF Expert Group (2022) convened to discuss and provide recommendations on strengthening and improving the IGF as a space for ‎global multistakeholder discussion on Internet policy issues. Ms. Chung also heads the Secretariat for IGFSA which provides support to the global UN IGF, IGF Secretariat, and grants seed funding to National, Regional and Youth Initiatives.

She is a part of the Asia Pacific Regional Internet Governance Forum organizing team and works closely with APAC regional partners and communities towards strengthening and amplifying Asia Pacific views and contributions on Internet governance. She is committed to youth capacity building in Internet governance and has designed, supported, and have been invited as guest lecturer at various regional Schools of Internet Governance including APSIG, APIGA, and SSIG (GRULAC).

Ms. Chung represents .Asia Registry at Internet Corporation for Assigned Names and Numbers (ICANN) and is a Generic Names Supporting Organisation (GNSO) councilor, making policies for generic Top-Level Domains. She previously headed the ICG Secretariat that oversaw the transfer of the IANA stewardship from the US government (NTIA) to the global multistakeholder community. Representing DotAsia, she is part of the core Secretariat of the Technical Community Coalition on Multistakeholderism (TCCM), a group of critical Internet infrastructure operators dedicated to strengthening the multistakeholder approach to decisions about the Internet’s future and its governance.


Ms. Beatriz Costa Barbosa
Ms. Beatriz Costa Barbosa Board member CGI.br - Brazilian Internet Steering Committee, Brazil

Board member of the Brazilian Internet Steering Committee (CGI.br). Journalist and human rights specialist with a master’s degree in public policy, she has been working for over 20 years to defend the right to communication and freedom of expression in Brazil, having participated in the drafting and approval of the Brazilian Internet Bill of Rights (Marco Civil da Internet) and the General Data Protection Law. She is a member of the Rights in the Network Coalition (Coalizão Direitos na Rede), which brings together more than 40 academic and civil society organizations working to ensure universal access to the Internet and to promote privacy and freedom of expression online.


Topics
WSIS+20 Review
WSIS Action Lines
  • AL C1 logo C1. The role of governments and all stakeholders in the promotion of ICTs for development
  • AL C6 logo C6. Enabling environment

Internet governance and digital policy processes require, more than ever, unprecedented coordination and cooperation among stakeholders to effectively unlock the benefits of the massive transformation brought by the Internet and by ICTs, for everyone, everywhere – and to collaboratively prevent and remediate abuses online. But the growing fragmentation of the governance spaces and the threats to a true multistakeholder approach may harm any attempts to follow the right path forward.

GDC Objectives
  • Objective 3: Foster an inclusive, open, safe and secure digital space that respects, protects and promotes human rights
Links

https://netmundial.br/pdf/NETmundial10-MultistakeholderStatement-2024.pdf