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ITU 150

Open-source Ecosystem Enablement for Public Services Innovation

Project No 9GLO23129
Title Open-source Ecosystem Enablement for Public Services Innovation
Description

Digital Public Goods (DPGs) offer tremendous opportunities, including the potential to contribute to the achievement of the Sustainable Development Goals (SDGs). Defined in the UN Secretary General’s roadmap on digital cooperation, DPGs are open-source software, open data, open AI models, open standards, and open content that adhere to privacy and other applicable laws and best practices, do no harm by design, and help attain the SDGs. As open-source software, DPGs can be re-used because its design or “source code” is made publicly accessible. 


The EU aligns with the foreseeable benefits of developing and implementing Digital Public Goods / Digital Public Infrastructure in the context of eliminating the digital divide, as part of the EU’s digital policy and the Global Gateway. The EU promotes a values-based human-centric digital transformation through the multilateral system, whilst supporting the EU’s vision of multistakeholderism. In this context, the development of local digital eGovernance ecosystems and networks for open-source software fits in an objective of enhancing local digital capacity and strengthening digital citizenship. 


Many governments are still reluctant to implement open-source solutions due to resource limitations, knowledge gaps, uncertainties around cost, and the lack of local and global ecosystems. This Action aims to work on understanding and developing those ecosystems. Eco-systems require support to thrive and scale. Through the shared work of UNDP and ITU the barriers to a stronger DPG ecosystem are well understood.  The project is a joint programme implemented in partnership with UNDP, who implements 50% of the activities in the project.

Area of Action Regulatory & Market Environment
Innovation
Status Ongoing
Time Frame From 1/9/2023 To 11/2/2027
Implementing Agency International Telecommunication Union
Cooperation Agency European Union
Financial Scale (CHF) More than 1'000'000
Achievements
The overall objective is to enhance the capacity of local and regional public and private actors to adopt open-source to deliver digital government services.  

Project 9GLO23129 aims to assist countries in strengthening their digital ecosystems to become active contributors and users of digital public goods that help minimize costs, and maximize efficiency through re-usability. In order to do so, this requires interventions that work at both the supply and demand side to help countries and in particular governments to reimagine their approach to digital innovations to advance government digitization. This will lead to inclusive and citizen-centric public services through the collaboration with leading open-source and development organizations globally, regionally and at country levels.  

The project is expected to yield the following outcome (specific objective): 
• Improved knowledge and coordinated actions around Open-Source Ecosystem Enablement for Public Services Innovation and strengthened local public and private actors’ capacities to support the adoption of and creation of Open-Source for Digital Public Services: by leveraging experiences from global experts from organizations including civil society, private sector, development organizations and governments, an Open-Source Ecosystem Enablement Framework can be developed to help countries adopt best practices while building or leveraging DPGs. 

During the implementation period, the project aims to produce three main outputs, which in turn will contribute to the outcome described above: 
1. Open-Source Ecosystem Enablement Framework that promotes structural change to accelerate the adoption of open-source software and data. The Framework lends itself to the national level, and is developed through a coherent, inclusive, and multi-stakeholders ecosystem approach. 
2. Establishment of a National Open-Source Ecosystem Enabler for Public Services Innovation (Open-source Technical Facility) in selected countries. The initiative will be demand-driven, meeting stated demand that has been shared with ITU, UNDP and other agencies in digital transformation efforts. It will involve government, academic, private sector, and civil society actors at the regional, national, and local levels. 
3. Global Open-Source for Public Services Knowledge Hub established and sustained to reach scale and sustainability to ensure that the knowledge and lessons learned from experience gathering and for the 2 pilot countries are well documented and shared globally and that the resources will be maintained and disseminated in a sustainable manner. 

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