Page 605 - AI for Good Innovate for Impact

AI for Good Innovate for Impact

3 Use Case Requirements

REQ-01: AI engine for eligibility and credit scoring using real-time customer data
REQ-02: Secure API integration between MBRHE and EIB for data exchange and processing 4.6: Finance

REQ-03: Cloud-based infrastructure to support scalability and high availability
REQ-04: Secure digital user authentication via UAE PASS

REQ-05: Feedback loop through Customer Relationship Management(CRM) for post-loan
servicing and satisfaction tracking

4 Sequence Diagram

5 References

[1] Dubai Social Agenda 2033 – For alignment with long-term national goals.
[2] Dubai Digital Strategy – Supporting your digital integration, AI, and UAE PASS use.
[3] Dubai Paperless Strategy – Reinforces digital document workflows and system automation.
[4] Dubai Government Customer Happiness Index – For benchmarking MBRHE’s No.1
ranking in customer satisfaction.

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