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Abstract :
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This document outlines the efficiency efforts undertaken by ITU leadership to make the organization fit for purpose and fit for the future. It highlights key initiatives in structural and process optimization, financial and business transformation, IT modernization, and human resource management, building on the measures provided in Annex 2 to Decision 5 (Rev. Dubai, 2018).
The document showcases significant efficiency gains achieved since January 2023, including cost reductions through automation, digitalization, and AI-driven productivity enhancements. It also details progress in financial stability, eliminating deficits, and achieving budget surpluses through prudent financial management.
Furthermore, the document emphasizes the restructuring efforts, oversight improvements, and key achievements, such as successful audit results, energy cost savings, and cost-efficient administrative reforms, that were implemented together with staff well-being, capacity building and building organizational leadership culture initiatives.
Finally, it presents ongoing and future initiatives aimed at sustaining transformation and operational excellence.
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