| Work group:
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Q8/20 (Presentation Web page is available here)
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| Title:
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Human-centric digital services enabled by Internet of Things (IoT) and smart sustainable cities and communities (SSC&C) related to digital health, accessibility and inclusion
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| Description:
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1 Motivation
The Internet of Things (IoT) and smart sustainable cities and communities (SSC&C) offer numerous technological possibilities to enhance the quality of human life. To fully realize these benefits, it is crucial to adopt a human-centred approach in the design and operation of digital services. This requires communicating with people to understand their needs and then using technology to address them. Especially in SSC&C, technical innovations can indeed optimize certain aspects of urban life, but these must be paired with a better understanding of humans.
The human-centric approach has focused on retrofitting to rectify the lack of consideration for humans' interest in adopting technologies. Many standardization activities and academic research have secured the core principles of a human-centric approach, including universal design, but they need implementation. Specific and practical requirements, capabilities, and use cases that can apply core principles of a human-centric approach to digital services enabled by IoT and SSC&C need to be studied.
One of the key areas of human-centric IoT and SSC&C applications and services is digital health, which improves healthy lives and promotes well-being for all. Digital health services using IoT and SSC&C technologies can significantly reduce healthcare costs and improve treatment outcomes. As an example, IoT can exert the potential to keep patients safe and healthy and allow doctors to provide the best treatment through remote monitoring, interaction with doctors, and patient participation in the medical field.
Another key area of human-centric IoT and SSC&C applications and services is accessibility and inclusion. Accessible digital services enabled by IoT and SSC&C aim to embrace all users, including persons with disabilities, persons with age-related disabilities and persons with specific needs. The final goal is to implement services that all humans, to the greatest extent possible, can access and that bridge the digital divide.
Furthermore, to achieve accessibility, we shall not exclude assistive devices for particular groups of persons with disabilities where this is needed. IoT and SSC&C applications and services can be used as assistive technology for persons with disabilities to enable, maintain, or improve their functional capabilities.
In summary, this Question will address the following key topics related to human-centric digital services enabled by IoT and SSC&C applications and services:
- digital health services enabled by IoT and SSC&C technologies,
- accessible and inclusive digital services enabled by IoT and SSC&C for all people, including persons with disabilities and older people,
- assistive IoT and SSC&C applications and services specifically designed for persons with disabilities and older people.
2 Question
Study items include, but are not limited to:
- What are the requirements, capabilities, and use cases of human-centric digital services enabled by IoT and SSC&C?
- What are the requirements, capabilities, and use cases of digital health services enabled by IoT and SSC&C?
- What are the use cases addressing good practices of accessible and inclusive digital services enabled by IoT and SSC&C?
- What are the requirements for accessible and inclusive digital services enabled by IoT and SSC&C for all people, including persons with disabilities and older people?
- What are the requirements, capabilities, and use cases of assistive IoT and SSC&C applications and services that can help mitigate the difficulties of persons with disabilities and older people?
3 Tasks
Tasks include, but are not limited to:
- Developing Recommendations, supplements, reports, guidelines, etc., as appropriate;
- Development of Recommendations pertaining to the study items above on human-centric digital services enabled by IoT and SSC&C as needed;
- Development of non-normative texts pertaining to the study items above on human-centric digital services enabled by IoT and SSC&C as needed;
- Maintenance of Recommendations and non-normative texts under the responsibility of the Question;
- Providing the necessary collaboration for joint activities within ITU and between ITU-T and other relevant SDOs, consortia and forums.
An up-to-date status of work under this Question is contained in the SG20 work programme (https://www.itu.int/ITU-T/workprog/wp_search.aspx?sp=18&q=8/20).
4 Relationships
Recommendations:
- ITU-T Y-series Recommendations addressing digital health, accessibility and inclusion; including Y.4110, Y.4204, Y.4211, Y.4214, Y.4219, Y.4222, Y.4408, Y.4496
Questions:
- All Questions of SG20
Study groups:
- ITU-T SG21 on Technologies for multimedia, content delivery and cable television (in particular Q1/21 on multimedia system, service and application accessibility for digital inclusion) and Q2/21 on multimedia framework for digital health applications)
- ITU-D SG1 and SG2
Other bodies:
- ITU-T JCA-AHF
- ISO/IEC JTC1 SC35
- Open & Agile Smart Cities (OASC)
- W3C
- G3ict
WSIS Action Lines:
- C2, C3, C4, C6, C7, C8, C9, C10, C12
Sustainable Development Goals:
- 3, 4, 5, 9, 10, 11, 16
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| Comment:
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Rapporteur:
| Mr. | Yong-Jick | LEE |
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Associate rapporteur:
| Mr. | Leonidas | ANTHOPOULOS |
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Associate rapporteur:
| Mr. | Tianyi | WANG |
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