Page 89 - Reference framework for integrated management of an SSC - A U4SSC deliverable on city platforms

• The IT core of the city is made up of at least:

o The private municipal cloud is where the business applications reside.

o Municipal databases.
o The Geographic Information System.

o The Urban City platform.

• Security systems, auditing, and architecture management.

• The buses and integration mechanisms of the architecture with other external systems,
collaborating companies, other administrations, and stakeholders.

Figure 27: Smart ICT Ecosystem – Data infrastructure for City Services

Personal Telephone City WEB City App Electronic Office Citizen Dashboard Geoportal OGOV Portal Citizen Participation Open Data
Citizens & City Officers

SOA
SOA
Balanced
ScoreCard Mobility Lighting
City Services BI tools Waste Environ
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E-ADMIN.
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URB
URBAN DATA
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OR
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OR
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PLATFORM
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A
PLATFORM
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Mng.
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Mng.
APIs
Mng.
Catalog of
Certified
GIS
CITY DB
Payment
signature
digitization Procedures Electronic Electronic Electronic CI T Y D B GIS Smart Services & Apps mental
Registry
Administrative Information Systems City IT Core Gateway
Integration BUS (ESB) Integration (ETL) Security Audit IoT
External Cloud Services External Government Stakeholders
Regional &
Other
National
Partners
6.2 Applications of value for citizenship
6.2.1 Electronic Office
The electronic office is a web portal available to citizens on the Internet. It is owned by a public
administration in charge of managing and administering it. Citizens and companies can access
information and electronic services and procedures of the administration at any time and thus
save time.
The right of citizens to interact and communicate by electronic means with public administrations
entails the need to define clearly an electronic administrative headquarters through which citizens
Reference framework for integrated management of an SSC | June 2023 75