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6.3.5.1 Business Services:

            •  General Entry Register: Registration in the system of the instances presented by citizens.

                o  Bulk Registration and Maintenance of Instances

                o  Automatic registration, maintenance, automatic distribution, sending and receiving Shipping
                   Relationships

            •  Document Processing: Creation and management of files from the instances.


                o  Document analysis

                o  Movements between units
                o  Record of actions

                o  Annotations

                o  Notifications / Mail
                o  Completion of files

                o  Register of Proposals
                o  Statistics of Administrative Management


            •  General Departure Register: Centralization of shipments to citizens.


                o  Reception, automatic numbering, manual numbering, return and consultation of Exit Relations
                o  Consultation and Maintenance of Notifications without File


            •  Post office: Shipments to third parties by mail.

                o  Reception, maintenance and summaries of post office relationships

                o  Sending to the post office
                o  Consultation of postal items


            •  Queries: Consultation of any data of Instances or Files.

                o  Instances

                o  Instance movements
                o  Consultation of files


            •  Books and Reports: Information predetermined and prepared for printing.

                o  Necessary by legal requirements in the Public Administrations.





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