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Table 2: Dos and don’ts-planning for an emergency (Digital Buying Guide)
                                                                                  Don’t
                                                                     do  not  expect  staff  to  respond  to

                     set up a team to respond to emergency

              situations
                                                              access to appropriate digital tools
                     identify strategic suppliers that provide

              critical services

                     review previous emergency spending
              with suppliers       Do                         emergency  situations  without  training  and
             Table 3: Dos and don’ts-Prioritize needs (Digital Buying Guide)
                                   Do                                             Don’t
                     base requirements on valid user needs,          do  not  assume  that  you  know  the
              discovered  through  speaking  to  impacted  challenges your users might face, or that you
              communities                                     will be able to recognize if someone is more
            •  adjust payment schedules to pay suppliers faster once an invoice is submitted; and
                                                              vulnerable than others
                     follow international guidance on priority

            •  use government-issued purchase cards or “procurement cards” to enable instant payments, up
              emergency supplies to buy
                to a reasonable limit.
                     test any assumptions you have about
              products or services you are intending to buy
            Dos and don’ts
             Table 4: Dos and don’ts-Engage with and support suppliers (Digital Buying Guide)
            Table 4: Dos and don’ts-Engage with and support suppliers (Digital Buying Guide)
                                   Do                                             Don’t
                     contact suppliers at the beginning of an        do not terminate a contract during an
              emergency to discuss any challenges they are  emergency  without  first  considering  all  the
              facing                                          alternatives


                     encourage  new  suppliers  to  register
              with you

                     provide extensions or other forms of
              relief to help suppliers during an emergency


            3.2.3  Use emergency or accelerated procedures

            Use emergency procedures to ensure that products and services can be bought faster than usual.



            Why it’s important

            Emergency or accelerated buying procedures allow buyers more flexibility to source essential
            products and services during a crisis.           Procurement guidelines for smart sustainable cities | May 2023  1

            This can include:


            •  bypassing or speeding up the normal buying process;

            •  extending or modifying contracts;
            •  centralized or aggregated buying.


            While these methods can be essential to deliver goods or services faster, they should be used with
            caution to avoid risks of corruption, uncompetitive pricing and a lack of transparency.














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