Page 31 - Procurement guidelines for smart sustainable cities - A U4SSC deliverable

Figure 4: Smart city and environments for all

A. Access/Connectivity/Digital Infrastructure: High-speed communications networks, devices
and technologies are required to ensure that connectivity of smart cities is in place.

B. Analysis, data protection and cybersecurity: Governments, industries or businesses use
technology and data to take action to provide products or services according to the needs of all
potential users.

C. Affordability: To ensure that end users are able to afford an Internet connection, as well
as to buy the necessary technological devices in order to benefit from a digital environment or
community.

D. Accessibility: Design and develop digital environments human-centred and inclusive so that
equal and equitable solutions to use technology are in place to ensure that no citizen/end-user
is left behind. To achieve this target the implementation of universal design and ICT/accessibility
requirements and standards in all ICT products, services, applications and solutions are critical.
Procurement policies and requirements issued within the smart cities context can help to achieve
this.

2.3 Building institutional capability and capacity

As stated in the Organisation for Economic Co-operation and Development (OECD) Public
Governance Review “Skills for a High Performing Civil Service”:

“Today’s civil servants are addressing problems of unprecedented complexity in societies
that are more pluralistic and demanding than ever. At the same time, the systems and tools of
governance are increasingly digital, open and networked. Civil servants need the right skills to
keep pace. This presents a double challenge: the first is to identify which skills will be needed
for a civil service, which is fit-for-purpose today and into the future; the second is to figure out

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