Page 10 - FIGI Digital Financial Services Consumer Competency Framework

Acronyms and Abbreviations

ADB Asian Development Bank
ADR Alternative Dispute Resolution
AR Augmented Reality
CGAP Consultative Group to Assist the Poor
CVV Card Verification Value
DFS Digital Financial Services
GDPR General Data Protection Regulation
ICT Information and Communications Technology
ITU International Telecommunication Union
KYC Know Your Customer
LMIC Low and Middle Income Countries
P2B Person to Business
P2G Person-to-Government
P2M Person-to-Merchant
P2P Person-to-Person
PIN Personal Identification Number
SDG United Nations Sustainable Development Goals
SIM Subscriber Identification Module
URL Uniform Resource Locator
USA United States of America

8 Digital Financial Services Consumer Competency Framework