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Role/contribution to SSC rollout   Provide the ICT infrastructure  to support and integrate SSC  services. It has to be standard,  compatible and scalable.  Research and innovate to  provide better technical   solutions.   Develop innovative and   financially sustainable  business models to enable   SSC implementations.   Give advice on how to achieve   social sustainability.   Raise awareness of concerns   of the population.    Ensure inclusiveness of all

















                     Lack of expertise   –   in city   management   services.   –  Urgency to   deploy ICT   services due to   customers'   –   demands.   –   Limited   resources:   (economic,   –   human...).   Limited power of   –   influence on   local, national   and   international   agendas.



                Potential and constraints   –   –   R+D departments   business models.   –   raising awareness   of concerns of the   watching over the   –   weakest sectors of   legitimacy to raise















                     –  Experience and   expertise on   transversal   solutions and   integration of   services.    –   with significant   budgets.   Expertise in   –   developing   Experience on   –   population, on   society and   developing   initiatives.   Knowledge on   –   social   sustainability.   Impartiality and   –   issues.


                     Difficulties to   access cities   services contests   to offer SSC   projects that are   still directed to   vertical city   Lack of legal &   commercial   framework to   provide SSC   They do not have   an active role in   SSC solutions   deployment.   With increasing   populations,   inequity, poverty   and social strains   are going to be   increased in


                Aims and challenges   –   services.    –   services.   –   –   urban   cities.






                     Finding new   fields for   business   development.   To provide   services based   on positive   business cases.    Ensuring social   sustainability,   inclusiveness   and equity on a   local and   national level.






                     –         –                      –

               Scale/   sector   Supralocal    Private   Local &   Supralocal









                Stakeholder

                     ICT Companies


                                                      NGOs



            ITU‐T's Technical Reports and Specifications                                                201
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