Page 210 - Shaping smarter and more sustainable cities - Striving for sustainable development goals

Role/contribution to SSC rollout Provide their expertise to – collaborate with municipalities and ICT companies to develop integrated collaborative models. Change towards "smart" and – "KPI‐based" city service models. In some cases: create a new – service that covers a new or an uncovered urban need. Responsible for the – deployment of some SSC features: smart grid (energy, gas, etc.) and smart water management. Can also

Potential and constraints Some of them – Expertise on city do not have enough functioning, needs expertise and/or capacity to include ICT in Know‐how on the their processes. Some of them – are used to work independently in vertical solutions, not cooperating with the rest of the services. Some of them – may require innovation transformations. Due to their size, – Expertise in all the the upgrade of lin

– services and characteristics. – service they provide and citizens' needs. – distribution and

With their functioning, city services will not be able to cover the future demand due to population City services are not efficient enough to fulfil the sustainability challenges cities are facing. Considerable resource losses (water, gas or energy) on their supply chains. Challenges for deployment of technologies, especially time & economic resources.

Aims and challenges – current growth. – – – massive new

Increase efficiency of their processes. Provide a service with a greater added value (or a new service in some cases). To grow their business and provide SSC solutions. Increase efficiency of their processes. Flatten the demand curve. Increase the predictability of the consumer's needs.

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Scale/ sector Supralocal

Local Private Private

Stakeholder City services companies Utility providers

200 ITU‐T's Technical Reports and Specifications