| Mécanismes de recours et de protection pour les consommateurs OTT |
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La Recommandation UIT-T D.1102 propose des mécanismes possibles de recours et de protection des consommateurs en lien avec la fourniture et la consommation d'OTT. Elle intervient dans le contexte d'un emploi croissant d'applications over-the-top (OTT) pour les appels téléphoniques, la messagerie instantanée et les appels vidéo, en l'absence d'un cadre international garantissant la protection du consommateur et le droit de recours lorsque cela est nécessaire |
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| Citation: |
https://handle.itu.int/11.1002/1000/14730 |
| Series title: |
D series: Tariff and accounting principles and international telecommunication/ICT economic and policy issues
D.1000-D.1199: Recommendations for international telecommunication/ICT economic and policy issues
D.1100-D.1119: Economic and regulatory impact of the Internet, convergence (services or infrastructure) and new services |
| Approval date: |
2021-12-17 |
| Provisional name: | D.ConsumerOTT |
| Approval process: | TAP |
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Status: |
In force |
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Maintenance responsibility: |
ITU-T Study Group 3 |
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Further details: |
Patent statement(s)
Development history
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| Ed. |
ITU-T Recommendation |
Status |
Summary |
Table of Contents |
Download |
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1
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D.1102 (12/2021)
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In force
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here
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here
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here
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ITU-T Supplement
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Title
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Status
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Summary
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Table of contents
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Download
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D Suppl. 1 (11/1988)
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Cost and tariff study method
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In force
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-
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-
|
here
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D Suppl. 2 (11/1988)
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Method for carrying out a cost price study by regional tariff groups
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In force
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-
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-
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here
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D Suppl. 3 (03/1993)
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Handbook on the methodology for determining costs and establishing national tariffs
|
In force
|
-
|
here
|
here
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| Title |
Approved on |
Download |
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Regional roaming initiatives
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2023
|
here
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Accounting and billing aspects in the Internet of things ecosystem
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2023
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here
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DSTR-IoTM2M-Roaming - Roaming aspects of IoT and M2M including any related development and tariff principles
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2023
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here
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Digital financial services – The digital financial services ecosystem
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2019
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here
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Digital financial services – Regulation in the digital financial services ecosystem
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2019
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here
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Digital financial services – Impact of social networks on digital liquidity
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2019
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here
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Digital financial services – Competition aspects of digital financial services
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2019
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here
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Digital financial services – The regulator’s perspective on the right timing for inducing interoperability
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2019
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here
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Digital financial services – Access to payment infrastructures
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2019
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here
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Digital financial services – Review of DFS user agreements in Africa: A consumer protection perspective
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2019
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here
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Digital financial services – Commonly identified consumer protection themes for digital financial services
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2019
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here
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Digital financial services – Main recommendations
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2019
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here
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Digital Financial Services (DFS) - Glossary
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2018
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here
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Methodologies for valuation of spectrum
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2017
|
here
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