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ITU 150

How to buy

 

FREQUENTLY ASKED QUESTIONS 
 
 

How to Use the ITU Electronic Bookshop

Which steps do I take to purchase an ITU Publication? (see also special information on free downloads ):

1) Select the desired ITU publication(s)

2) Add each publication to the electronic Shopping Basket

3) Choose a payment method (or continue shopping)

4) Retrieve the requested publication(s) by downloading directly

. . . and if I experience problems?

 

How do I select the desired ITU publication(s)?
Individual ITU Publications, including ITU-T and ITU-R Recommendations may be selected directly from the Electronic Bookshop publications page.

 

2) Add each publication to the electronic Shopping Basket

How do I add publications to the electronic "Shopping Basket"?
After browsing various ITU Publications via either  "BROWSE" (choose either the ITU Sector, or Resources)  or  "SEARCH",  select the desired publication(s), and the desired language and format  then click on the Add button (in the case of non-Recommendation Publications*). This will produce a page with the Contents of Shopping Basket.  At this point you will have the option to Continue Shopping and select other publications, or Proceed to Check Out to pay for the items selected. Note that items may be removed from the shopping basket at any time simply by clicking on the REMOVE link.  (*For Recommendations, once the title and edition are chosen, simply click on the desired format under preferred  language to ADD to shopping cart).

lPlease note that any products selected which are not downloadable will also be recorded; you will be prompted to provide a shipping address for these items and they will be paid for separately.

 

3) Choose a payment method (or continue shopping)

Payment methods?
Once added to the shopping basket, publications are purchased by selecting the Proceed to Checkout button. The basket contents, publication prices and total will be displayed.  The following payment options are currently available:

Credit Card Purchase - Credit card details are transmitted via secure channel and are only entered once per transaction.  One transaction may include several publications.

Credit Card Account Customer - An account customer is a someone who has established credit with the ITU by depositing, via credit card, a minimum amount in Swiss Francs. (New applications for this service are currently not accepted).  The cost of each downloaded publication is deducted from the deposited amount with the current balance is displayed. Active Credit Card Account Customers registering prior to 1998 can see their account status, increase their balance or cancel their account at any time.   This Account Option is currently closed.

4) Retrieve the requested publication(s) by downloading directly

Retrieving the requested publications when paying by Credit Card?
Once your card has been approved for payment, the requested publication is made available via a specially created link to that publication.  Simply click on the "download" link to download the purchased publication(s).  The agreed cost of each publication is then billed to your credit card with no additional service fee.

Note: Publications are available for download for a period of 48 hours after purchase and may only be retrieved from the same machine on which payment was made.  If you have paid for publications and would like to download them later (but within the 48 hour time limit) they will be available via the URL: https://ecs.itu.ch/cgi-bin/paid  NOTE: If you make subsequent purchases within 48 hours, only these latter items will be presented as downloadable.

As of 2007, the ITU allows immediate access to most* pdf formats of most of the in-force, posted ITU-T Recommendations.  Simply click and download.  (N.B. The vast majority of all Recommendations are available in electronic (PDF) form free of charge to all once a final editing process is complete. Texts that are not free of charge include common ITU-T | ISO / IEC

texts for which special arrangements exist).

 As of December 2010, free general public access to all ITU-R Recommendations & Reports . (this replaced former "3-Free Annually" offer).

 

. . . and if I experience problems?

Problems ordering via the Electronic Bookshop?

Should you experience any difficulties with the ordering process, kindly email SALES, referencing the publication(s) you are attempting to purchase and detailing the problem incurred.  All emails are normally answered within 24 hours of reception Monday-Friday.   (It should be noted that some browsers, namely IE 5.0 or Netscape 6.1, may admittedly not function as well as others and should be upgraded).

Problems reading documents ordered with the Electronic Bookshop?

A suggestion for accurate formula reading in some Recommendations when "Error!" appears.  Change your "list-separator" (via Control Panel, Regional Settings) from the semi-colon (;) to a comma (,) or vice-versa.