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Focus Group on Digital Financial Services

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The ITU-T Focus Group Digital Financial Services was established by ITU-T TSAG at its meeting in Geneva, 17-20 June 2014.

The Focus Group will have its first meeting on 5th December 2014 at ITU in Geneva. The meeting will be preceded by the ITU Workshop on Digital Financial Services and Financial Inclusion on 4th December 2014.

Globally, more than 2.5 billion adults do not have a formal bank account, most of them in developing economies. Low levels of financial inclusion represent a barrier to socio-economic development in developing countries. Mobile money can be a game changer for people of limited income and an enabler for financial inclusion in developing countries. The recent growth of digital financial services has allowed millions of people who are otherwise excluded from the formal financial system to perform financial transactions relatively cheaply, securely, and reliably. 

The main objectives of this focus group are to: 

  • Identify the technology trends in digital financial services over the coming years and how the role of various stakeholders in this ecosystem will evolve. This will include identifying underlying frameworks, new business models and public private partnership arrangements necessary for digital financial services.
  • Establish liaisons and relationships with other organizations which could contribute to the standardization activities of digital financial services.
  • Describe the ecosystem for digital financial services in developed and developing countries and the respective roles and responsibilities of the stakeholders in the ecosystem.
  • Identify successful use cases for implementation of secure digital financial services including developing countries with a particular focus on the benefits for women;
  • Suggest future ITU-T study items and related actions for various ITU-T study groups for example on:
      1. Concepts, coverage, vision and use cases of digital financial services.
      2. Characteristics and requirements for digital financial services.
      3. Architectural framework for digital financial services including security of mobile transactions.
  • Work towards the creation of an enabling framework for digital financial services which could be submitted, through TSAG, for endorsement at the ITU Global Regulators Symposium.

Parent group:TSAG
Click here for Terms of Reference

Document Submission: ​Please use the FG DFS Contribution Template and send your contribution to​ 

Management and Contacts

Sacha Polverini, Bill & Melinda Gates Foundation 

Vice Chairmen:
Bruno Antunes, UNCTAD​​​
Adel Bedoui, Tunisie Télécom
Carol Benson, Glenbrook Partners
Yuri Grin, Intervale
Yétondji HouyetognonARCEP, Benin
Sumit Jamuar, KYCTrust Limited
Thomas Lammer, World Bank
Mark Mc Cullagh, Learo Consulting
Nicola O'Reilly, Consumers International
Leon Perlman, Lethan Consulting
Madeleine Scherb, Health and Environment Program

TSB Secretariat
Vijay Mauree