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Reforming the ITU: Today’s converged industry comprises a multiplicity of players which have grown out of a non-telecommunication business and whose organizational culture and expectations of ITU’s role, activities and services are very different from traditional telecoms entities which have made up the ITU so far. And the culture of traditional entities is ch anging as a result of global competition. The ITU faces a dilemma in this respect: it is and will continue to be an intergovernmental organization. But in a deregulated environment the role of governments is moving away from the operations of telecommunication to give way to the private sector. At ITU, this change is not yet fully reflected and governments seem hesitant to let the private sector play its role fully. The Minneapolis Conference will have to make headway on how to adapt to the requirements of its members while anticipating the needs of its prospective new members, in other words how to remain or become attractive to all forces of the sector if it is to continue to have a pre-eminent role to play. And it must do so against a declining resource base. As the International Telecommunication Union heads into its 15th Plenipotentiary Conference in Minneapolis, many in the telecommunication industry will be looking for some major changes from the world’s oldest telecommunications organization. As the most important developer of the global standards on which the world’s telecommunications networks are based, the ITU has, for most of its 130-year history, has been the voice of its government members, which today include almost all the nations of the world. However, with the rapid changes which have transformed the telecommunications environment over the last decade, the ITU now finds itself working in a new landscape, a world where the role of its traditional membership has shift dramatically. At the same time, a multiplicity of new players from industries such as information technology and broadcasting are increasingly finding that their activities fall within the realm of telecommunications, and are looking to the ITU to provide global guidance on the standards which will help build the broadband networks on which tomorrow’s communications systems will be based. In this changing environment, the old ITU is challenged to maintain its relevance and its position at the forefront of future telecommunications development. Will the Union be able to reinvent itself to meet the needs of the new Information Society? Will it flourish, or simply fade away? The answer lies largely in the hands of the one and a half thousand or so delegates who converge on the Minneapolis Conference centre for four weeks of soul-searching and gruelling negotiations. Whether delegates are ultimately prepared to take the tough decisions needed to radically reposition the Union as a responsive and relevant organization into the next century will probably seal fate of the organization as we move into the next millennium. If there was ever a crucial Plenipot for the ITU, Minneapolis is it. Changing roles for Members One of the hottest issues at the ITU’s Plenipotentiary Conference – the elections notwithstanding – will be that surrounding membership, specifically, the so-called ‘rights and obligations’ of the ITU’s two classes of member. So what is the difference between the ITU’s Member States and what it calls its Sector Members, and what are the issues at stake? When the ITU – then known as the International Telegraph Union – was founded in 1865, it was to put in place a fairly straightforward series of agreements between a small number of nations about how they could handle interconnection between their telegraph networks in a mutually convenient way. That small group – comprising just 20 states to start with – grew rapidly to include most of the nations in the world, and now boasts 188 Member States, from the world’s economic giants like Japan and the United States, to the world’s most populous countries such as China and India, all the way down to some of the smallest countries in the world like the Marshall Islands, far out in the Pacific Ocean. Equipment manufacturers, scientific organizations and carriers, participated in the work of the Union from its very earliest days, serving as a testbed for new technologies and technical discoveries. For this historical reason the ITU, almost alone among international organizations, still boasts a mix of public and private sector members. As a treaty-based organization, the ITU needed to be able to rely on State-based members to implement international agreements such as the Radio Regulations. But the Union has also relied heavily on the contribution of its private sector members, who make a vital contribution to Union’s standards-making process and in undertaking technical studies – crucial work which remains one of the ITU prime responsibilities. For many years, ITU Membership was based largely on national governments – and for sound reasons. With some notable exceptions such as standards-setting, most of the output of ITU’s work has been in the form of Final Acts which have the force of treaties and can only be enforced by governments. Also, until recently, almost all countries’ telecommunications resources were in the hands of a monopoly provider, and that provider was almost always owned by the government. This being the case, it seemed only right and proper that Member States were accorded more power within the decision-making bodies of the Union. Sector Members were recognized for their contribution to the technical base of the ITU through their work in Study Groups, but were excluded from holding voting rights on the standards they were developing. New Rules Today, the balance of power has changed. With privatization, liberalization and deregulation, the driving forces in today’s telecommunications are no longer governments, or their agencies, but new, independent operators. In many cases, the government’s role in telecommunications provision has been transformed from that of a provider of national telecommunication services to that of a regulator of telecoms provision by third parties. Many of these new telecommunication providers are already ITU Sector Members. But, as convergence continues to blur the distinction between telecoms, broadcasting and computing, a large number of new organizations – companies who once would have considered their work far removed from the work of the ITU – are finding benefits in ITU membership. By the middle of 1998 there were more than 500 ITU Sector Members, from the telecommunications operators themselves to equipment manufacturers, industry associations, scientific and research institutions and new players from the IT industry, such as Hewlett Packard, IBM, Intel and Microsoft. ITU Sector Members participate in the ITU’s day-to-day work at a grass-roots level. Since the earliest days, they have contributed a great deal to the organization through their work in the Study Groups, expert ad-hoc bodies which churn out the all-important ITU standards on which global telecommunications systems are based. In today’s deregulated and increasingly liberalized marketplace, private sector organizations are playing an even more crucial role in helping to define and develop the new kinds of networks which will take the world into the Information Age. However, although the role of the Sector Member has changed considerably over the last twenty years or so, their status within the organization has not. While it is estimated that Sector Members provide more than 90 per cent of the intellectual contribution that goes into creating ITU Recommendations, they do not have the power to approve them. They also have no say in the development of the ITU work programme and its priorities, nor in the Union’s financial decision-making framework. In the light of the new telecommunications landscape of the late 1990s, many now see this as out of step with the times, a failure on the ITU’s part to formally acknowledge the new realities which have transformed the world of telecommunications. There is a growing body of opinion which views the need for a better balanced funding scheme where the contributions would be more in line with the benefits derived. The industry welcomes the need for a change in the system but, they see any increased financial responsibility as inextricably linked with any increased influence in the ITU’s day-to-day operations. This in turn has led to recognition of the need for greater private sector involvement in the activities of the Union. For example, they would like to have the power to approve the Recommendations they have worked so hard to develop and which will ultimately affect their own business activities. In addition, they would like the right to define agendas and have a say on the future direction of ITU’s work programme. The ITU Responds ITU Member States have not been deaf to the demands of Sector Members for increased rights, nor blind to the fact that the new telecommunications environment will be more and more reliant on the efforts of these private companies. Indeed, the need for extended rights for Sector Members was recognized by the Kyoto Plenipotentiary Conference in 1994, but major decisions, such as what additional powers should be granted, how to accomplish such changes and how to relate enhanced rights to increased obligations were not taken. What the Kyoto Conference did recognize was that there was a strategic need not only to maintain but also to strengthen the relationship between the public and private sectors of the industry and the ITU’s Member States. It therefore agreed to adjust the ITU's structures and working methods, and adopted a number of specific principles:
Whilst these principles were a move towards giving Sector Members more influence, many consider that such statements merely represent a first step on what will be a very long road. Some even argue that the supposed freedom from the obligation to fund the Union is itself a weapon that can be used against Sector Members. Many of them, in fact, would prefer a fixed obligation to the Union, and the power that comes with it, rather than the freedom – and powerlessness – they have today. In addition to the principles outlined above, the Kyoto Conference adopted two key Resolutions: Resolution 15 on the "Rights and Obligations of Members and members", and Resolution 39 on "Strengthening the Financial base of the Union". Under Resolution 15, a Review Committee was established comprising a cross-section of both Member States and Sector Members to implement a three-phase plan. Phase one, which covered the short-term, called for mechanisms to be developed by the Directors of the ITU’s three bureaux which would take account of the views of members in reaching consensus, particularly in the formulation of ITU standards. Administrations were invited during this phase to conduct broad coordination at the national level among all Sector Members from their country. In phase two, the 1996 Council was expected to adopt the recommendations arising from the outcome of the work of the Review Committee. These recommendations covered areas such as the outlays for voluntary contributions, particularly in the Development Sector; the offering of additional opportunities of involvement to members; and the review of the financial management of each Sector for improved independence and responsibility. It was hoped that these measures would be seen as providing Sector Members with better value for money. Phase three called for the recommendations of the Review Committee to be put in front of the Minneapolis Plenipotentiary Conference. The work of the Review Committee set up under Resolution 15, plus the studies being undertaken by a group set up by the Secretary-General under Resolution 39 with a view to preparing a report on ways and means of strengthening the financial foundation of the Union were quickly found to be inextricably intertwined. In recognition of this fact, the ITU’s 1996 Council took a decision to combine the two groups into an umbrella group, and gave it the epithet ‘ITU-2000’. All Change? Most ITU Sector Members are now growing impatient to see the changes foreshadowed in Resolution 15 and the establishment of ITU-2000 finally implemented at the Minneapolis meeting. Indeed, some relatively minor recommendations resulting from the work of ITU-2000 have already been implemented by the ITU Secretariat. But since most will require alteration of the ITU’s Constitution and Convention to come into effect, they have had to be referred for consideration by the 1998 Plenipotentiary. Unfortunately for the many private organizations which have waited patiently for the ITU to implement new practices and accord them greater rights, it is unlikely that the resolutions proposed by the ITU-2000 will go far enough to satisfy their demands and expectations. Indeed, if the Minneapolis Plenipotentiary follows the agenda and sticks to the recommendations laid out by ITU-2000, the results may fall very short of Sector Members expectations. Despite a great deal of talk, ITU-2000 recommendations concerning membership, and in particular the rights of Sector Members, do not foresee great changes. The group’s Chairman, Mr Berrada of Morocco, hinted at a status quo attitude on the part of the current power brokers – that is, the Union’s Member States – when he presented the report of his committee’s deliberations and decisions to ITU Council last year. He regretted that, despite many good ideas, an unwillingness on the part of many in the group had led to a failure to come up with any radical prescriptions for the future structure and roles of the ITU and its members. Potential Outcomes It is important to remember, however, that ITU-2000 recommendations notwithstanding there is still room for manoeuvre. The Minneapolis Plenipotentiary Conference does not have to agree to accept the ITU-2000 series of recommendations. It can also choose to accept them with modifications, provided there is enough support from delegations to do so. This could turn around the situation for the ITU’s private sector membership. Certainly, many people, both inside and outside the ITU, believe that if the ITU is unwilling to change and adapt to the times – and that means the radical changes to the ITU’s Constitution and Convention which can only be effected by the ITU’s Member States at a Plenipotentiary Conference – then its influence could gradually decline and fade as other, more forward-looking organizations and flexible structures grow in importance and eventually eclipse it altogether. Already, the organization must face stiff competition from a wide range of industry and regional bodies such as the ATM Forum, ETSI, ANSI and even the FCC in Washington. Furthermore, the long-term effects of the WTO agreements on telecommunications liberalization, which came into force at the beginning of the year, are yet to be felt. Organizations such as ETNO, the European Public Telecommunications Network Operators’ Association which represents 41 European telecommunication operators, and ECTEL, which represents 13 of Europe’s telecommunications equipment manufacturers, believe that the ITU needs to be strengthened – but they remain in doubt as to whether the organization is capable of taking the actions necessary for its survival. Since the membership these and other key organizations overlaps with the Union’s own membership, all eyes will be fixed on the outcome of the Minneapolis meeting. The Need for a Global Approach With an increasing number of new fora created by the market itself, many users and experts now question the relevance of a slow-moving, body such as the ITU, where all power is vested in government representatives rather than in those organizations who are investing in and developing new technologies. However, before writing off the ITU one should bear in mind that it is the only truly global impartial organization whose membership spans all aspects of the industry, from PTOs to manufacturers to satellite system operators to service providers and even user groups. Even in its current form the ITU can largely take single-handed credit for the successful development of the world’s current telecommunications networks over the last 100 years. What’s more, whilst industry fora certainly have their place, the increasing trend towards global networks and global operators makes global standards which are agreed within the context of an impartial, truly international organization more essential than ever. An industry group is an excellent mechanism for focusing the development efforts with regards to a particular technology. But while industry fora will undoubtedly spring up whenever a gap between the development of a standard and the market demands remains unfilled, they can never ultimately replace a broad-based global organization like the ITU. Indeed, too great an influence is accorded to specialized industry associations in the development of future standards for the global information infrastructure could even have the disastrous effect of fragmenting the international telecommunications infrastructure, resulting in the same kinds of problems of interoperability and rapidly outmoded technology that plagued the computer industry in its early days. Global Forum Most ITU Members - State and Sector – at least agree that a declining role for the ITU is not desirable. Despite the burgeoning growth of industry- and technology-specific forums and lobby groups, the ITU still represents the only truly global, impartial telecommunications organization. It has no vested interests, represents the needs of the poor as well as the rich countries, and has succeeded where all other industry groups have failed – that is, in pulling together competing organizations and governments in a spirit of cooperation. And, in the ITU’s case, this cooperative effort is much more than mere words; it has led to almost faultless interconnection of the global telecommunications network and a shared approach to radio frequency spectrum use for radiocommunications. The ITU has worked extremely well as a global telecoms development and standardization for more than 130 years. Most acknowledge that there is a great deal to be said for an organization which is truly global and which is able to balance the needs of both developed and developing countries. What’s more, most organizations and governments say they are comfortable working with the international impartial framework of the Union. For these reasons, the vast majority of players in the telecommunications industry believe it would be far better to preserve the many good aspects of the Union and to exploit the advantages of a global treaty-making organization than for the telecommunications industry to fragment. This is particularly true where limited resources – such as the radio frequency spectrum – are concerned. However, whether an organization that has failed in the past to move quickly in response to the rapidly changing telecommunications environment can do so now remains to be seen. It is commonly felt that the cumbersome and procedures of the ITU are making it impossible for the ITU to keep up, and that if radical changes are not made at the Minneapolis Plenipotentiary Conference then the battle to keep the ITU a vital and relevant organization may very well be lost. But while that opinion is widespread among the private sector, it does not extend to many of the ITU’s Member States, who feel that the ITU is not and should not become a commercial organization. Some Member States also fear, with some justification, that the combined clout of big business and big government may render their voices, already hard enough to hear, entirely inaudible. In Minneapolis all of the Member States will be making the most of their participation – but will they opt for change, or will they continue to stand for more of the same, and thereby risk an unwanted decline in the organization’s role in developing the networks which will take us into the 21st century? n |
Produced by ITU Press & Public Information Service