Agenda

 With over 18 years of experience in the ICT sector, I have contributed to diverse projects and initiatives, driving innovation, operational excellence and digital transformation across multiple markets and business areas. My experience spans the full value chain, from product and service design to network infrastructure, customer engagement and emerging technologies, with a consistent focus on human impact and learning at scale. 
 
Through roles in BSS, OSS, Media, Cloud, and Sustainability, I have worked in more than 40 countries and built trusted relationships at all organizational levels. Operating in complex, cross-cultural environments has strengthened my systems thinking and reinforced my belief in inclusive, human-centered leadership as a key enabler of sustainable change. 

 As Head of Digital Inclusion, Kelly combines her expertise in technology, policy, and partnerships with her commitment to social equity to drive meaningful change. Through flagship initiatives which she is leading, such as the EDISON Alliance and the Forum's portfolio on GovTech, she champions public-private partnerships to help bridge the digital divide and enable meaningful digital transformation. 
Prior to this position, Kelly served as the Chief of Staff to the Founder and Executive Chairman of the World Economic Forum for over 5 years, as well as managed the Forum's Board of Trustees, its top governance body, and served as the official secretary. 

 Digital transformation and policy expert with 10+ years of international experience driving inclusive and sustainable digital development. At the Universal Postal Union (UPU), I advise governments, coordinate multistakeholder initiatives like Connect.post, and design digital public infrastructure projects. 
 
With a background in telecommunications engineering and public policy, I’ve worked across sectors and organizations, including the GSMA, the European Commission and ITU, on topics ranging from digital inclusion and cybersecurity to blockchain and AI. I’m passionate about bridging technology, policy, and impact to build more inclusive and sustainable societies.