WSIS Action Line C7 E-health Building Health Systems Resilience and Local Capacity through Digital Foundations, Learning and Partnerships (WHO)


World Health Organization, International Telecommunication Union

Session 302

Tuesday, 7 July 2026 09:00–09:45 (UTC+02:00) Physical (on-site) and Virtual (remote) participation Room H1, ITU Montbrillant Building Interactive Action Line Facilitation Meeting
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Physical (on-site) and Virtual (remote) participation


Context 

The renewal of the World Summit on the Information Society (WSIS) mandate through 2035 and the extension of the WHO Global Strategy on Digital Health to 2027, together with the development of the next Global Strategy (2028–2033), present an important opportunity to accelerate country-led digital transformation for health. Governments have consistently highlighted the need for stronger digital governance, interoperable digital public infrastructure, trusted health data, workforce capacity, sustainable financing and responsible adoption of artificial intelligence as essential building blocks of resilient health systems. 

Building on the outcomes of the recently concluded 3rd Global Convening of the Global Initiative on Digital Health (GIDH), this high-level dialogue will explore how countries and partners can move from strategy to implementation through coordinated action, stronger partnerships and locally owned digital transformation. The session will demonstrate how GIDH is supporting countries by strengthening governance, aligning technical and financial support, fostering the adoption of digital public infrastructure, fostering peer learning and building national capacity to implement dsustainable digital health programmes.

Anchored in the WSIS Action Line C7 (eHealth) facilitated by the WHO and the ITU, the discussion will focus on four thematic areas:

  • Strengthening resilient data and digital health systems; 
  • Advancing Digital Public Infrastructure as a foundation for integrated, person-centred health services; 
  • Promoting trusted health data governance, stewardship and digital sovereignty; and 
  • Preparing countries for the safe, ethical and responsible adoption of artificial intelligence in health. 
     

Session Objectives 

Government leaders, international organizations, development partners, academia and implementing institutions will share practical country experiences, lessons learned and innovative approaches in digital heath. Particular emphasis will be placed on how coordinated partnerships can reduce fragmentation, strengthen country ownership and accelerate progress towards universal health coverage and the Sustainable Development Goals.

The session will also provide an opportunity to reflect on how the WSIS C7 eHealth community can contribute to the implementation of the renewed WSIS mandate through 2035, strengthen collaboration across the broader UN digital cooperation agenda, and support the development of resilient, inclusive and sustainable digital health ecosystems that leave no one behind.

Thus, the session aims to:

  1. Showcase the outcomes of the 3rd Global Convening of the Global Initiative on Digital Health (GIDH) and demonstrate how they contribute to implementation of the renewed WSIS mandate and the C7 eHealth Action Line, including the Global Strategy on Digital Health.
  2. Highlight practical country experiences in strengthening resilient, interoperable and person-centred digital health systems through Digital Public Infrastructure (DPI), trusted data governance, workforce capacity development and responsible adoption of artificial intelligence.
  3. Promote alignment of global, regional and national digital health efforts by fostering collaboration among governments, international organizations, development partners, academia and the private sector, reducing fragmentation and accelerating implementation.
  4. Strengthen partnerships and knowledge exchange by sharing practical lessons, good practices and implementation experiences that countries can adapt to their own digital health transformation journeys.
  5. Identify priority actions for advancing the WSIS C7 eHealth Action Line through 2035, including opportunities to strengthen coordination with the Global Strategy on Digital Health, the Global Initiative on Digital Health, the Sustainable Development Goals and the broader UN digital cooperation agenda.
Panellists
Dr. Melanie BERTRAM
Dr. Melanie BERTRAM Unit Head, Insights, Capacity and Operations World Health Organization Headquarters, Switzerland Moderator

Dr Melanie Bertram is Unit Head for Insights, Capacity and Operations in the Department of Data, Digital Health and Artificial Intelligence at the World Health Organization. An experienced health economist, she has a strong background in global health policy, health systems strengthening, epidemiology, health technology assessment (HTA), and value-or money analysis. At WHO, she has led and contributed to initiatives focused on economic evaluation, digital health, innovation, impact investment and evidence-informed policy development to support resilient and equitable health systems. Prior to joining WHO, Dr Bertram worked in research and policy roles in the international health and development sector, focusing on translating evidence into practical policy solutions for governments and partners. She holds a Ph.D. in Public Health (Health Economics) from The University of Queensland.


Mr. Hani Eskandar
Mr. Hani Eskandar Programmes and Projects Implementation Lead International Telecommunication Union, Switzerland

Mr. Eskandar is the Projects Implementation Lead in areas of Digital Services and Digital Transformation at the Telecommunication Development Bureau of ITU. Mr. Eskandar is currently involved in providing assistance to several developing countries by advising on digital applications and services strategies and policies, assisting in implementing technical co-operation projects in areas of digital governance, health, agriculture, and education. Mr Eskandar is currently leading major projects on digital government, open source for public services, digital health, digital agriculture, and smart villages in collaboration with several governments, UN agencies and other stakeholders. He has led the development of several guidelines and best practices reports on digital applications particularly on digital Government, digital Health and digital Agriculture.

Mr. Eskandar has more than 30 years of extensive on-the-ground experience in the field of ICT for Development where he, through working with the International Federation of Red Cross and Red Crescent in Switzerland and, UNDP, Ministry of ICT and other NGOs in Egypt, was involved in several development projects in the fields of Health, Education, Illiteracy Eradication, Community Development, SME development and Micro Credits. 

Mr. Eskandar has an educational background in Electrical Engineering (Telecommunications) and has completed an MBA from McGill University, Canada and a Master Degree in Social and Economic Development Studies from University of Paris I, France.


Dr. Derrick Muneene
Dr. Derrick Muneene Team Lead - Assessment, Planning and Partnerships World Health Organization Headquarters, Switzerland

Dr. Derrick Muneene is the Team Lead for the Assessment, Planning and Partnerships Team within the Insights, Capacity and Operations Unit of the Department of Data, Digital Health, Analytics and AI at the World Health Organization (WHO) Headquarters in Geneva, Switzerland. He has over 25 years of progressive experience in global digital health, health information systems, digital transformation, public health informatics, digital health governance, capacity development, and strategic partnerships.

Dr. Muneene leads WHO's work on digital health assessment, planning, and partnerships, including the Secretariat of the Global Initiative on Digital Health (GIDH), development and implementation of the Global Strategy on Digital Health,  and collaboration with Member States and international partners to accelerate the digital transformation of health systems.

Prior to his current role, he served as Unit Head, Capacity Building and Collaboration in the Department of Digital Health and Innovation within WHO's Science Division, where he led WHO's global work on digital health capacity building, partnerships, and knowledge exchange. During this period, he played a key role in advancing the implementation of the Global Strategy on Digital Health and strengthening international collaboration to support countries in their digital health transformation.

Dr. Muneene holds a PhD and an MSc in Public Health, an MSc in Information Systems Management, a BSc in Computer Science and professional certifications in project management, including PRINCE2 and CompTIA Project+. Before joining WHO Headquarters, he served as the Regional mHealth and eHealth Adviser for the WHO Regional Office for Africa, where he supported 47 countries in developing national digital health strategies, governance frameworks, and digital health programmes. Prior to joining WHO, he worked with the United States Centers for Disease Control and Prevention (US CDC), serving as Acting Branch Chief for Health Informatics and as Health Systems Analyst/Health Applications Manager, leading the design and implementation of national digital health systems.


Ms. Melissa Jenny CEDERQVIST NJIHIA,
Ms. Melissa Jenny CEDERQVIST NJIHIA, Technical Officer, Strategy and Partnerships World Health Organization Headquarters, Switzerland Remote Panellist

Melissa joined the World Health Organization HQ in 2022. She serves as Technical Lead for the Global Initiative on Digital Health, a WHO Managed Network of Networks, supporting strategy and external partnerships for digital health transformation within the Department of Data, Digital Health, Analytics and AI. She has 13 years of experience managing and implementing programs in digital- and community health, information management for emergency response and CRVS- and clinical trial digitalization across countries in the African region and at the global level.

Previously, she has worked with UNICEF, Plan International, Transparency International, the pharmaceutical/life science sector as well as youth inclusion in health innovation. She holds Bachelor Degrees in Chemistry and Business Management from Wittenberg University, United States, and a Master’s in International Maternal and Child Health from Uppsala University, Sweden.


Mr. Andrew Kashoka
Mr. Andrew Kashoka Director of Information Technology at Ministry of Health Zambia Ministry of Health, Zambia Remote Panellist

Topics
Capacity Building Global Digital Compact (GDC) Infrastructure WSIS+20 Review
WSIS Action Lines
  • AL C4 logo C4. Capacity building
  • AL C6 logo C6. Enabling environment
  • AL C7 E–GOV logo C7. ICT applications: benefits in all aspects of life — E-government
  • AL C7 E–HEA logo C7. ICT applications: benefits in all aspects of life — E-health
  • AL C11 logo C11. International and regional cooperation
Sustainable Development Goals
  • Goal 3 logo Goal 3: Ensure healthy lives and promote well-being for all
GDC Objectives
  • Objective 4: Advance responsible, equitable and interoperable data governance approaches
  • Objective 5: Enhance international governance of artificial intelligence for the benefit of humanity