Page 66 - Citiverse Use Case Taxonomy Overview - Use Case Identification Track

Transport and Mobility
Horizon

Immersive Mobility-as-a-Service 2

Description Example Impacts SDG Alignment
Virtual world technologies such as AR can be London is enhancing its multimodal
integrated into MaaS platforms to create transportation system by integrating Reduced Reduced User
immersive wayfinding experiences and AR into MaaS platforms. Citymapper, Congestion Friction
enhance multimodal journey planning for a city navigation app tested an AR
users navigating urban transport networks. navigation prototype in London,
Transport operators and city authorities can allowing users to visualize their route Increased Target 9.1
use these platforms to deliver real-time virtual using smartphones or AR glasses, Cost savings Transit
overlays that guide travelers through stations improving user orientation and Adoption
and city streets while personalizing routes comfort. This initiative allowed users
based on preferences and accessibility needs. to navigate the city more effectively by
Improved
IoT devices can provide live transport data to layering digital information over the Operational Accessibility
efficiency
continually update the AR environment and physical world. The goal was to make Target 11.2
improve accuracy. AI could be leveraged to city navigation seamless, inclusive,
predict service delays, optimize intermodal and engaging, particularly for tourists
transitions, and offer adaptive journey and users with accessibility needs. Risk Level
recommendations and GenAI could support a
multi-lingual personalized interface. Public safety Low Medium High

Stakeholder acceptance Low Medium High
Key Technologies
Data privacy and security Low Medium High
Digital
Twin Metaverse AR VR MR GAI AI IoT
Financial/operational Low Medium High

itu.int/metaverse/virtual-worlds/