Page 719 - AI for Good Innovate for Impact

AI for Good Innovate for Impact

Hyper-Personalization of Housing Recommendations

• Use behavioral data and AI to suggest tailored housing options based on family size,
future planning, financial behavior, and life events. cities 4.8: Smart home/

Blockchain for Secure Document Exchange

• Explore blockchain-based smart contracts for agreements with banks, contractors, and
customers to enhance trust and eliminate paper processes.

3 Use Case Requirements

REQ1: Secure access to MBRHE customer and service history data
REQ2: Full integration with stakeholder APIs (DLD, Municipality, DEWA, Bank)
REQ3: AI engine for eligibility checks
REQ4: Data protection and governance framework aligned with Dubai Digital Authority
REQ5: Scalable cloud infrastructure for high-volume processing
REQ6: User-friendly front-end with multilingual and accessibility support
REQ7: Real-time dashboard for service monitoring and reporting
REQ8: Unified and secure access to services via UAE PASS

4 Sequence Diagram

5 References

[1] Government of Dubai. Dubai Social Agenda 2033: Aligning with Long-Term National
Goals. Accessed June 19, 2025.
[2] Government of Dubai. Dubai Digital Strategy: Supporting Digital Integration, AI, and UAE
PASS Use. Accessed June 19, 2025.
[3] Government of Dubai. Dubai Paperless Strategy: Advancing Digital Document Workflows
and Automation. Accessed June 19, 2025.
[4] Government of Dubai. Dubai Government Customer Happiness Index: Benchmarking
MBRHE’s No. 1 Ranking in Customer Satisfaction. Accessed June 19, 2025.

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