Page 718 - AI for Good Innovate for Impact

AI for Good Innovate for Impact

• Predictive Analytics Models: Recommend housing solutions based on service availability
and forecast demand
• Robotic Process Automation (RPA): Automate repetitive tasks and document processing

Expected Benefits:

• Reduced service timeline from 84 months to 32 months
• 10x reduction in service requirements
• AED 29M saved for customers via pre-approved housing designs
• AED 246M in annual operational cost savings
• 183% improvement in productivity and throughput
• Customer satisfaction increased to 98.75%

Use Case Status:

Partners

MBRHE (Project Owner): Led strategy, data access, and platform development

Emirates Islamic Bank: Housing loan disbursement and service integration

Dubai Land Department: Property registration and title transfer integration

Dubai Municipality: Construction permit and land zoning approvals

DEWA: Utility setup and connection automation

Private Tech Vendors: AI model development and RPA implementation

Customers: Participated in co-design sessions, surveys, and testing

2�2 Benefits of use case

• By streamlining access to affordable, sustainable housing solutions through smart
technology.
• Through AI-driven service delivery, integrated platforms, and digitized infrastructure
management.
• Enhancing transparency, reducing corruption risks, and improving citizen trust in
government processes.
• Supporting vulnerable families with faster access to essential housing services and
financial support.

2�3 Future Work

Predictive Analytics for Proactive Housing Services

• Use AI to predict customer needs based on lifestyle data and housing trends.
• Offer services before customers request them (e.g., maintenance reminders, loan
upgrades).

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