Page 582 - AI for Good Innovate for Impact

AI for Good Innovate for Impact

Government Stakeholders: Ministry of Finance (MoF), UAE Federal Entities.

2�2 Benefits of the use case

• Goal 9: Industry, Innovation, and Infrastructure – AI and IA are leveraged to develop an
advanced payroll infrastructure.
• Goal 16: Peace, Justice, and Strong Institutions – The system enhances transparency,
reduces fraud, and ensures compliance with financial governance frameworks.
• Goal 8: Decent Work and Economic Growth – By reducing manual work, the system
enhances productivity and improves payroll accuracy.

2�3 Future Work

1. Payroll Inquiries Automation

Employees often have recurring payroll-related questions that require immediate answers. AI
chatbots can handle such queries efficiently, including:

Salary Breakdown & Payslip Requests
• Employees can ask: "How much was my salary last month?" or "Can I get my latest pay
slip?"
• The AI chatbot retrieves salary details from the payroll system and provides a
downloadable pay slip.

Deduction Explanations

• Employees can inquire: "Why is my deduction higher this month?"
• The AI chatbot analyses reasons and explains the impact on net salary.

End of Service Benefits Query
• Example: "What is my gratuity?"
• AI can fetch analyses and fetch the gratuity data.

Payroll Processing Status

• If an employee asks, "Has my salary been processed?", the chatbot can provide real-time
payroll status updates.

Banking & Payment Queries
• Example: "I changed my bank account. When will my salary be credited?"
• The bot checks updated bank details and payment timelines and provides an expected
disbursement date.

Impact:
• Reduces HR workload on repetitive payroll queries.
• Ensures 24/7 availability of payroll support.
• Improves accuracy in responses, reducing payroll-related escalations.

2. Automated Employee Reimbursements

How It Works:

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