Page 150 - AI for Good Innovate for Impact

AI for Good Innovate for Impact

• REQ-03: It is critical that the solution be compatible with Emirates Health Services’ digital
infrastructure, including health information systems and patient management platforms.
• REQ-04: It is critical that the AI model is scalable across multiple healthcare facilities, with
the ability to process increasing volumes of data and serve a diverse patient population.
• REQ-05: It is critical that all data handling must comply with national and international
healthcare data regulations (e.g., UAE data protection laws, HIPAA/GDPR principles).
• REQ-06: It is critical that the platform support Arabic and English to ensure accessibility
and inclusiveness for all users.
• REQ-07: It is critical that the mobile and web interfaces is intuitive and responsive to allow
easy appointment booking, check-in, and service tracking by patients.
• REQ-08: It is critical that the system use AI to predict peak times, optimize queue
management, and recommend operational adjustments in real-time.
• REQ-09:It is critical that the platform generate performance reports and operational
insights for decision-makers to support data-driven planning.
• REQ-10: It is expected that the platform include fallback mechanisms to ensure service
continuity in case of connectivity issues or technical failures.
• REQ-11: It is critical that the web solution utilize AI techniques (e.g., adaptive loading,
content prioritization, compression) to ensure fast loading times and minimal bandwidth
use, especially in low-connectivity environments.
• REQ-12: It is critical that the system use generative AI (e.g., voice-to-text, text simplification,
automatic summarization, audio guides) to assist users with disabilities, low literacy, or
language barriers in navigating digital services effectively.

4 Sequence Diagram

Figure 19�1: Sequence Diagram of our system

5 References

[1] Emirates Health Services Annual Report Includes documentation on digital initiatives,
smart patient management systems, and UAE Pass integration. https:// ehs .gov .ae
[2] UAE Digital Government Strategy 2025,Telecommunications and Digital Government
Regulatory Authority (TDRA), https:// tdra .gov .ae

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