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RECALIBRATING TECHNOLOGY’S ROLE IN SOCIETY
Mishra, Brajesh ; Kayum Abdul 1
1
Department of Telecommunications, India
ABSTRACT stakeholders. Thus, the purposes of technology cover
environmental control, human capability extension, practical
Social changes occur, inter-alia, by a complex combination purposes, and the production of services and goods.
of technological innovation, often independent and separate.
This paper adopts the document analysis approach to decode On the flip side, the technology-led economic growth
how the dynamics between technology and society have involving unbridled exploitation of natural resources is
evolved post-industrialization. Towards this, it maps the viewed as a significant contributor to adverse climate, posing
existing role of technology while identifying a few critical threats to the sustainability of life on our planet.
trends with the growing influence of technology on society,
including the search for a universal innovation strategy, A continuous effort goes into the development of technology
sustainability issues, and the ever-increasing dominance of and the motivation for it comes from the significant benefits
technology hype. As the outcome, the study has highlighted it brings to the day-to-day lives of individuals, organizations,
seven factors that need to be taken into consideration while countless industries, and society. The authors in [3] argued
recalibrating the role of technology in society: that the creation and usage of technology are important and
standardization focus on technology role, enhanced beneficial to an organization in four broad ways: innovation,
adoption in allied sectors to facilitate horizontal growth of competitive edge, productivity, and decision support (refer
technology, causality conundrum, criticality of technology to Figure 1).
hype adjustment, approach to multi-dimensional
sustainability, moving beyond market regulation towards
strengthening technical regulation. ➢ InnovatIon
Impact of
Keywords – Recalibration, technical regulation, standards, ➢ CompetItIve edge
horizontal growth, social impact Existing ➢ produCtIvIty
Technology
1. INTRODUCTION ➢ deCIsIon support
Technology has been defined in numerous ways in Figure 1 – Benefits of technology on organization
literature– (i) machine and their usage by human beings, (ii)
organization of knowledge for meeting practical purposes, Innovation may lead to the creation or improvement of a
(iii) intelligent organization and material manipulation for method, product, or idea for solving day-to-day societal
useful purposes, (iv) organized knowledge, applied science, problems for ease of living. The technology acts as a tool of
hardware, and know-how, (v) harmonically living with the improvement for the company to gain a competitive edge
environment, (vi) sociotechnical manufacturing systems and over business rivals [3].
its use [1-2].
Technology can be viewed as net output change happening
Modern society and technology are inseparable. Technology because of added efficiency and technological improvement
products and solutions have impacted almost every aspect of [4]. Data analytics-based technology can generate insights
life positively and negatively. An increase in automation has about any industry and assist in making more informed and
increased productivity, and replaced monotonous and better decisions regarding time involved and quality.
mundane activities, thereby saving time and other resources.
The internet, social media, and smartphones have In this study, we have adopted document analysis
democratized the availability of information and knowledge, (qualitative methodology) to decode how the dynamics
enhanced general awareness about climate change, and between technology and society have evolved post-
helped stay connected with relatives, friends, and industrialization.
978-92-61-39091-4/CFP2268P @ITU 2024 – 401 – Kaleidoscope