Page 45 - Reference framework for integrated management of an SSC - A U4SSC deliverable on city platforms

3.3 Smart City Offices

The process of the digital transformation of a city must be endowed with sufficient human and
economic resources, bearing in mind that the data infrastructure to be created will be one of the
most important infrastructures in the city.

Creating a Smart City Office or a specific section within the ICT or innovation departments of the
city is necessary for a successful transformation process. The following list shows a proposal of
competencies that these offices should have, and that should be approved by the local government
boards.

1. Advice, guide and inform in the Smart City model and in the different municipal strategies in
the field of Smart City, science of the where, and connectivity.

2. Coordinate and direct the analysis, design and management of Smart City projects.

3. Management of computer projects of the Internet of Things and introduction of ICT into public
services.
4. Design, control and maintenance of the technological architecture that ensures connectivity to
citizens.

5. Cooperate in Digital Transformation projects.
6. Responsibility and management of an integrated city management.

7. Responsibility and management of the Municipal Geographic Information System.

8. Cooperate or coordinate in ICT projects related to the territory and georeferencing.
9. Development of methodologies and work regulations related to the introduction of ICT in public
services.

10. Direct and coordinate the integration and functional compatibility of projects with computer
systems and Smart City technologies.
11. Collaborate in the management and coordination of Smart City R&D financing initiatives and
programs.

12. Coordinate the technical staff in the actions related to the implementation of projects and their
subsequent operation, maintenance and continuity of operation.
13. Training of new products and technologies in its field of action.

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