Page 59 - Smart tourism: A path to more secure and resilient destinations

systems. In addition, the wireless connection is available to the thousands of visitors who enjoy
the Museums' works every day, offering new visiting experiences through dedicated applications
and a “safety place”.

A comprehensive digital Safety & Security system

In its initial phase, the project addressed the digitization of all safety and visitor flow management
systems, positioning the Vatican Museums as a global benchmark in Safety & Security thanks to
Minsait technology.

The integration of the various sources and systems makes it possible to centralize the monitoring
and control of all the areas of the institution, guaranteeing an immediate diagnosis of each incident
based on the situation detected, the place and context in which it occurred, and the number of
visitors affected.

In addition, the public has the best guarantees in emergency situations thanks to a digital and
5
multimedia warning system capable of intelligently channelling visitors according to the levels of
concentration of people in the rooms, accelerating and automating evacuation procedures and
protocols.

"Integra Museum", the experience of the Vatican Museums together with Minsait technology.

The deal reached between Minsait and the Vatican Museums also includes the joint development of
“Integra Museum”, an innovative digitization and safety platform that will be available to museums
and centres around the world.

The platform adds the knowledge and experience of the Vatican Museums to Minsait's technology,
based on the Onesait platform technology, which incorporates the most innovative Internet of
Things, Big Data and Artificial Intelligence technology for the digitization, safety and management
of visitor flows.

It is a Physical Security Information Management (PSIM) platform that integrates sensors and systems
in a single graphical interface, thus enabling unified and coordinated management of the safety
and services offered by museums.

5.3.5 Impact / added value contributed

The system improves the safety of visitors, contributing to the protection of infrastructures and the
conservation of the thousands of works of art on display. It also ensures the safety of spaces, and

5 For more information and guidance on the importance health emergency management and ICT-based surveillance
mechanisms to monitor and curb public health disasters, refer to the U4SSC Deliverable – Smart public health emergency
management and ICT implementations.

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